# Large Enterprise (LE) Account Manager

**Company**: PayPal
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Amsterdam-North-Holland-Netherlands/Account-Manager--Large-Enterprise-Commercial_R0137511?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4c838538-e2b

## Description

The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy, and identifying opportunities for portfolio growth.

Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal’s strategic goals.

**Essential Responsibilities:**

- Lead complex projects of diverse scope requiring an understanding of current business trends.

- Determine methods and procedures for new or special assignments.

- Drive product adoption and ensure clients are enabled on key products.

- Advocate for customer needs with cross-functional teams to drive effective sales motion.

- Support merchant retention and identify opportunities for upsell and cross-sell.

**Additional Responsibilities & Preferred Qualifications :**

- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.

- Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.

- Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.

- Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success.

- Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.

- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

- Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.

- Build and maintain strategic relationships with merchants, driving alignment with merchant goals and PayPal’s solutions.

- Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.

- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

- Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.

- Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

**Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

## Skills

### Required
- account management
- client success
- sales
- payments industry
- e-commerce
- merchant services
- payment solutions

### Nice to have
- CRM tools (e.g., Salesforce)
- fintech products
- digital platforms
- strategic thinking
- analytical skills

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Amsterdam-North-Holland-Netherlands/Account-Manager--Large-Enterprise-Commercial_R0137511?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)