# Critical Logistics Services Coordinator - Night Shift

**Company**: Expeditors
**Location**: Miami, Florida
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155091189-critical-logistics-services-coordinator-night-shift?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/critical-logistics-services-coordinator-night-4c76203b-5ee/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

**Scope of Position** Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the CLS Department

**Major Duties and Responsibilities**

- Ensure smooth and timely freight process flow within required time expectations – focus on time critical cargo shipments.

- Ensure accurate and timely data entry into our operational system - process AWBs and BLs.

- Track and Trace Export and Import files and reporting.

- Use operational workflows on daily basis.

- Ensure arrival notices are communicated in timely manner to customer and overseas offices.

- Ensure accurate and timely client and Service Providers billing.

- Interact with our customers in arranging their international shipments, meeting customer service standards.

- Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)

- Meet compliance at all times with internal and external regulations in accordance with government regulations - complete EEIs.

- Understand department process flow, looking for best practices to improve operational efficiency and productivity.

- Ensure all customers standard operating procedures are in place and updated.

- Meet KPI standards in accordance with the Company's procedure.

- Overseas communications, timely responses to emails and phone requests (internal and external)

- Perform basic warehouse functions including but not limited to manual or machine operated cargo handling, labeling and loading/off-loading.

**Reporting Structure** CLS/AOG Lead, Supervisor and Manager

**Qualifications**

- Availability for rotating/scheduled afterhours, overnight and weekend shift

- 1 year plus related experience and/or training with specific focus on AOG and airspace industry.

- Understanding of air documentation process and air shipments flow

- Experience in international and domestic (air and ground) routing and dispatching.

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

- Pro-active, strong organizational skills and detail oriented with sense of urgency.

- Good computer skills (Excel, Word, PowerPoint) and general capacity to operate computer equipment.

- Professional efficiency in English, knowledge of Spanish and Portuguese, other languages is a plus.

- Ability to lift boxes up to 50 LBS and capacity to operate a forklift and other warehouse equipment.

**Additional Information** Expeditors offers excellent benefits:

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program Bonus

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## Skills

### Required
- English
- Spanish
- Portuguese
- Excel
- Word
- PowerPoint

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155091189-critical-logistics-services-coordinator-night-shift?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)