# Senior Director, People Services + Reward Digital & Tech

**Company**: GSK
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/UK--London--New-Oxford-Street/Senior-Director--People-Services---Reward-Digital---Tech_448803-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4c75e31f-524

## Description

The Senior Director, People Services + Reward Digital & Tech is accountable for the technology strategy, operational continuity, and transformation roadmap supporting People Services, Reward, Global Mobility, Restructuring, Workday, and associated HR platforms across Global HR.

The role ensures the reliable, secure, and compliant delivery of critical people services while leading the evolution of the HR technology landscape to enable GSK's people and business ambitions.

Partnering closely with HR and other Tech functions, the role translates the HR strategy into a technology vision that amplifies the human experience, simplifies how we work, and enables better prediction and decision-making through data, AI, automation, and agentic capabilities.

**Key Responsibilities**

- Ensure Continuity, Reliability and Security of Global HR Services

- Own the end-to-end technology ecosystem supporting People Services, Reward, Global Mobility, Restructuring, Workday, and related HR platforms, ensuring the uninterrupted delivery of critical people services across Global HR.

- Accountable for platform reliability, service performance, operational resilience, cybersecurity, data privacy, regulatory compliance, and people-data governance.

- Establish and monitor domain OKRs and service measures, providing regular insight on platform health, stability, adoption, data quality, compliance, employee experience, and business outcomes.

- Lead the Technology Transformation of People Services and Reward

- Define and govern the People Services & Reward technology vision, strategy, and multi-year roadmap, ensuring alignment with HR ambitions.

- Lead the modernisation of HR technology, processes, and employee experiences to amplify the human experience, simplify how work gets done, and enable better prediction and decision-making.

- Drive adoption of AI, automation, agentic capabilities, intelligent workflows, and digital platforms to remove complexity, automate manual effort, improve service experiences, and increase organisational productivity at scale.

- Deliver Value Through Product Leadership and Operational Excellence

- Apply product management disciplines across the People Services & Reward technology portfolio, managing products through their full lifecycle.

- Lead prioritisation, investment planning, and business case development using employee experience, simplification, compliance, workforce insight, automation, and business value as key decision criteria.

- Direct and develop Product Managers, Product Owners, and delivery teams to translate business needs into secure, scalable, compliant, and user-centred technology solutions.

- Govern Investment, Risk and Strategic Partnerships

- Own the People Services & Reward technology budget, ensuring effective investment decisions, cost optimisation, licence management, FinOps discipline, and measurable value realisation.

- Define and execute vendor and sourcing strategies across the portfolio, managing strategic partnerships, contract performance, service levels, commercial value, and technology risk.

- Build Organisational Capability for the Future

- Develop the capabilities required to support the future HR strategy, identifying gaps and building high-performing teams.

- Create an environment that encourages innovation, experimentation, continuous improvement, and the responsible adoption of emerging technologies.

**Why You!**

We are seeking professionals with the following required skills and qualifications:

- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.

- Industry certifications highly desirable (e.g., SAFe, Product Leadership, Workday Pro or equivalent HR technology certifications).

- Significant experience in HR technology leadership, product management, or functional HR systems roles.

- Proven ability to define and deliver multi-year HR Systems strategies and Workday-centric product roadmaps.

**Other Job-Related Skills/Background**

- Ability to work in a very fast-paced and fluid environment.

- Comfortable with ambiguity and change.

- Strong commercial awareness and financial acumen.

- Excellent communication and stakeholder influence skills.

## Skills

### Required
- Agile Methodology
- Cross-Functional Teamwork
- Data Analysis
- Design Thinking
- DevOps
- Prioritization
- Product Development Research
- Product Roadmapping
- Project Management
- Return on Investment (ROI)
- Software Development
- Strategy Deployment
- User Experience (UX)
- User Interface (UI) Design

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/UK--London--New-Oxford-Street/Senior-Director--People-Services---Reward-Digital---Tech_448803-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)