# Operations Business Analyst

**Company**: MongoDB
**Location**: São Paulo
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8141572?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4bf2be5b-f87

## Description

As an Operations Business Analyst at MongoDB, you will partner with stakeholders across Technical Services, Analytics, Finance, and other teams to surface key insights that drive business decision-making.

You will own recurring business reporting cadences, support strategic and ad-hoc analysis, and help translate complex operational data into clear recommendations for leaders across the organization.

Responsibilities:

- Own recurring business reporting cadences and deliver high-quality, on-time reporting materials for leadership reviews, performance reporting, and operational planning

- Conduct thorough analysis of data to identify meaningful trend changes, anomalies, and areas that warrant deeper follow-up

- Drive analyses of Technical Services business processes, service performance, pricing models, deal structures, and other operational topics

- Support recurring financial, forecast, and capacity-related analysis in partnership with Finance and cross-functional stakeholders

- Partner closely with Analytics, Data Engineering, and Data Architecture teams to ensure data is ingested, cleaned, configured, and documented accurately

- Consult with stakeholders on what data and reporting they need to measure performance and evaluate initiatives

- Translate analyses into concise narratives, recommendations, and reporting for technical and non-technical audiences

- Balance recurring reporting commitments with scoped strategic and ad-hoc analyses as priorities require

Skills & Attributes:

- 5+ years of hands-on analytics and business reporting experience (or 3+ years with an MBA or equivalent degree)

- Skilled at cleaning, transforming, and blending data via programmatic methods such as Python and/or SQL

- Strong understanding of sales and services processes, especially in SaaS or subscription-based businesses

- Experience reporting on Salesforce data

- Experience working with senior management and presenting to senior or executive leadership

- Ability to query, transform, and analyze raw data, draw conclusions, and develop actionable recommendations

- Experience creating automated dashboards designed for stakeholder self-service in Tableau

- Effective at communicating technical concepts and data stories to non-technical audiences

## Skills

### Required
- Python
- SQL
- Tableau
- Salesforce
- data analysis
- business reporting

### Nice to have
- Technical Support
- MBA

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8141572?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)