# Telephonic Case Manager

**Company**: Sedgwick
**Location**: Baltimore, MD
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $70,000 - $88,000/year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Baltimore-MD/Nurse-Case-Manager_R78936?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4bcb2552-7a9

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

We're looking for a Telephonic Case Manager to partner with injured workers, employers, and medical providers to create a case management strategy that facilitates medical recovery and a successful return to work.

**Responsibilities:**

- Perform initial and ongoing clinical assessments via telephone calls to evaluate the injured worker's injury, medical treatment, psychosocial needs, cultural implications, and support systems.

- Effectively communicate and build relationships with claims examiners, clients, injured workers, attorneys, and supervisors.

- Identify issues related to delayed recovery and/or return to work and problem-solve with a creative thinking approach.

- Negotiate treatment and disability duration with providers using medical and disability duration guidelines.

- Identify opportunities to expedite care for cost containment and timely medical recovery.

- Provide recommendations for alternate clinical resources to support claim resolution.

- Maintain client privacy and confidentiality, promote client safety and advocacy, and adhere to ethical, legal, accreditation, and regulatory standards.

**Requirements:**

- Current unrestricted RN license(s) in a state or territory of the United States required.

- Bachelor's degree in nursing (BSN) from an accredited college or university or equivalent work experience preferred.

- Certification in case management, rehabilitation nursing, or a related specialty is highly preferred.

**Benefits:**

- Flexibility and autonomy.

- Support for meaningful work that promotes critical thinking and problem-solving.

- Ongoing learning and professional growth opportunities.

- Strong team environment and a culture of support.

- Recognition of successes and celebration of achievements.

- Comprehensive benefits package including medical, dental, vision, 401k, PTO, and more.

**Salary:** $70,000 - $88,000 per year

## Skills

### Required
- RN license
- clinical assessment
- case management
- communication
- problem-solving

### Nice to have
- BSN degree
- certification in case management
- rehabilitation nursing

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Baltimore-MD/Nurse-Case-Manager_R78936?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)