# Mart Merchant Partner, Southern Sumatra

**Company**: Grab
**Location**: Palembang
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000160583874-mart-merchant-partner-southern-sumatra?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/mart-merchant-partner-southern-sumatra-4ba0c3f9-ab0/

## Description

We are looking for a dynamic Mart Merchant Partner for South Sumatera. You will be the driving force behind the growth of our GrabMart merchant ecosystem in the region.

You will lead a dedicated team of Account Managers and Merchant Acquisition, using a data-driven approach to improve territory coverage, boost merchant sales, and ensure seamless operational execution.

Key responsibilities:

- Lead, mentor, and evaluate Account Management and Merchant Acquisition teams to foster a good performance culture and consistently achieve regional KPIs.

- Define merchant visit priorities and territory coverage by analyzing transaction volumes, campaign adoption rates, and historical visit metrics.

- Drive merchant revenue by boosting participation in Grab promotional campaigns, advertising solutions, and sales initiatives.

- Oversee the end-to-end merchant lifecycle across the territory, ensuring optimal account allocation, seamless onboarding, and rigorous data integrity.

- Serve as the primary escalation point for complex merchant issues, partnering with cross-functional teams to deliver rapid, effective resolutions.

- Track territory metrics and deliver regular reports with actionable insights for senior leadership.

Requirements:

- Bachelor's degree in Business Administration, Marketing, or a related field.

- 2+ years in Sales, Account Management, or Business Development, preferably within e-commerce, FMCG, quick commerce, food delivery, or tech.

- Minimum 2 years of proven experience leading, coaching, and managing commercial or operational teams.

- Deep understanding of quick commerce, O2O, digital marketplaces, and online grocery/fresh market dynamics.

- Familiarity with the merchant landscape and market dynamics in Palembang and South Sumatra.

- Advanced Microsoft Excel proficiency.

- Bilingual proficiency in Bahasa Indonesia and business-level English.

Benefits:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex benefits package.

- Parental and Birthday leave.

- Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme.

- FlexWork arrangements.

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## Skills

### Required
- Microsoft Excel
- Indonesian
- English
- Sales
- Account Management
- Business Development

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000160583874-mart-merchant-partner-southern-sumatra?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)