# Account Development Manager

**Company**: ICON
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/UK-Reading/Account-Development-Manager_JR159035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4aeb9443-843

## Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As an Account Development Manager (ADM), you'll play a critical role in driving new business opportunities, building relationships with industry leaders, and developing the commercial skills needed for a successful long-term career in the Clinical Research Organization (CRO) industry.

**Responsibilities**

- Partner closely with Account Executives and Business Development leaders to develop strategic account penetration plans

- Generate new opportunities through proactive outreach to prospective and existing clients

- Secure high-value meetings with key decision-makers across pharmaceutical, biotechnology, and medical device organizations

- Build and nurture meaningful client relationships through consistent engagement and follow-up

- Identify and qualify new business opportunities that align with ICON's capabilities and growth objectives

- Maintain accurate and insightful customer intelligence within Salesforce CRM

- Research target organizations, industry developments, and key stakeholders to support strategic growth initiatives

- Support the development and execution of account-specific growth strategies

- Generate interest and attendance for webinars, conferences, and industry events

- Collaborate with cross-functional teams to prepare for client engagements and commercial discussions

- Monitor and report on key performance metrics including meetings, opportunities, RFPs, and account penetration

- Represent ICON professionally during client interactions and industry events

- Learn and articulate ICON's unique value proposition within the clinical research marketplace

- Take ownership of quarterly objectives and consistently drive measurable commercial outcomes

**Requirements**

- Bachelor's degree or equivalent combination of education and experience

- Experience in business development, inside sales, account development, lead generation, or a client-facing commercial role

- Experience within clinical research, healthcare, life sciences, biotechnology, pharmaceuticals, or related industries is highly desirable

- Strong communication, presentation, and relationship-building skills

- Excellent organizational skills and attention to detail

- Experience using CRM systems such as Salesforce or similar platforms

- A proactive mindset with a passion for identifying and pursuing new opportunities

- Additional language skills are highly valued

- Preferably 1-2 years of CRO experience

**Benefits**

- Competitive base salary and performance related incentives

- Health and wellbeing programmes including medical, dental, and vision coverage where applicable

- Retirement and pension plans

- Life assurance and disability coverage

- Employee assistance programmes and wellbeing resources

- Learning and development opportunities through structured training and career pathways

## Skills

### Required
- business development
- sales
- account management
- client relationships
- CRM systems

### Nice to have
- clinical research
- healthcare
- life sciences
- biotechnology
- pharmaceuticals
- additional language skills

---

Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/UK-Reading/Account-Development-Manager_JR159035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)