# Senior Technical Consultant

**Company**: Okta
**Location**: Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California
**Experience**: senior
**Job type**: full-time
**Salary**: $176,000-$242,000 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/7983532?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4ac8aea6-a41

## Description

We are looking for a Senior Technical Consultant to provide hands-on implementation and deployment services to our customers. As a Senior Technical Consultant, you will lead multiple concurrent customer deployment projects, ensuring long-term customer success. You will also engage with the full Customer Success team to assure a smooth transition post-deployment to the support/maintenance phases.

Responsibilities:

- Work hands-on with Okta customers to provide innovative consulting services

- Gather, analyze, and document post-sales requirements

- Communicate with customers and partners at the technical and/or functional level

- Provide excellent design and deployment solutions resulting in extraordinary customer satisfaction

- Manage project scope, schedule, status, and documentation

- Mentor and train customers on the service

- Act as a liaison between Customers and Product Management to drive product development

- Lead interaction and collaboration with other Okta teams as needed

- Collaborate with the sales team on existing customers up-sell and cross-sell opportunities

- Perform hands-on technical design, configuration, and troubleshooting of the Okta service

- Shape and Influence Okta’s growth and scalability

- Manage multiple concurrent deployment projects

- Apply knowledge of technologies and protocols to support identity federation and robust access control models

- Use SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday, and HR as master for identities

- Apply software development experience when working with customers

- Utilize knowledge of typical enterprise identity life cycle management processes and standards

Qualifications:

- 5+ years experience as a technical consultant delivering solutions to external customers

- Software development experience

- Some knowledge of enterprise web technologies, security, and cutting-edge infrastructures

- Experience with JavaScript and one of the major JavaScript MVC frameworks

- Familiar with API management using Mulesoft, Axway, or Apigee preferred

- Ability to work independently and multi-functionally

- General knowledge of cloud architectures and complex enterprise on-premise IT landscapes

- Knowledge of typical enterprise identity life cycle management processes and standards

- SaaS deployment experience preferred

- Superb communication skills

Benefits:

- Health, dental, and vision insurance

- 401(k)

- Flexible spending account

- Paid leave (including PTO and parental leave)

- Equity (where applicable)

- Bonus (where applicable)

## Skills

### Required
- Software development
- JavaScript
- API management
- Cloud architectures
- Identity life cycle management

### Nice to have
- Experience with JavaScript MVC frameworks
- Familiarity with Mulesoft, Axway, or Apigee
- SaaS deployment experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/7983532?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)