# Product Operations Specialist \| Procurement

**Company**: Ramp
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $128K - $180K
**Category**: Product Management
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/ramp/871d2fc8-def8-4837-a9b0-7cc4fe126c2b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4abd3ba8-2bd

## Description

## Compensation

$128K – $180K • Offers Equity The final compensation will depend on the location and level at which you are hired.

## About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

## About the Role

As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.

## What You'll Do

- Own the voice-of-customer loop for Procurement , systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels

- Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs

- Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement

- Directly ship product improvements (UX fixes and paper cuts) using AI tools , owning your own backlog of customer friction reduction, not just feeding the engineering backlog

- Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar

- Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows

## What You Need

- 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred

- Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction

- Ability to translate qualitative feedback into crisp requirements and operational processes

- Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders

- Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact

- Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements

## Benefits available to all full-time Ramp employees (Global)

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

## United States

- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

- One Medical annual membership

- 401(k), including employer match on contributions made while employed by Ramp

- Fertility HRA (up to $10,000 per year)

- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

- Pet insurance

- In-office perks: lunch, snacks, drinks, and more

- Relocation expense coverage to NYC or SF (if needed)

## Skills

### Required
- product operations
- product management
- customer-facing analytical role
- procurement
- intake and approval workflows
- spend management
- financial operations
- AI tools

### Nice to have
- data analysis
- problem solving
- prioritization
- communication skills

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp/871d2fc8-def8-4837-a9b0-7cc4fe126c2b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)