# Entry - Field Technical Consultant

**Company**: Hewlett Packard Enterprise
**Location**: Buenos Aires, Buenos Aires
**Work arrangement**: hybrid
**Experience**: entry
**Category**: IT
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Buenos-Aires-Buenos-Aires-Argentina/Quality-Analyst-I_1212992?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4a6f4fca-735

## Description

We are seeking an Entry - Field Technical Consultant to join our team. As a Field Technical Consultant, you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

**Responsibilities:**

- Apply growing technical knowledge to operate a technology area or customer group with limited risk/complexity.

- Integrate technical knowledge and business understanding to create solutions for customers.

- Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.

- Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility.

- Participate in Customer Expectation management as part of escalation process.

- Build relationship with management in assigned accounts.

- Sets expectations with customers based on defined parameters.

**Education and Experience Required:**

- Bachelor's degree in industrial engineering, electrical engineering, business administration or related fields.

- Strong background in IT.

- 0 - 3 years working experience in related fields desired.

**Knowledge and Skills:**

- Basic knowledge of company products and services offerings.

- Communicate effectively to technical level and first-level management within an organization.

- Active listening skills and ability to adjust messages to audience level.

- Problem-solving skills (proactive, reactive and creative based on clearly defined procedures).

- Conceptual understanding of IT environments.

**What We Can Offer You:**

- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

- Personal & Professional Development: We also invest in your career because the better you are, the better we all are.

- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

## Skills

### Required
- server administration
- technical security management
- performance management
- problem-solving
- communication

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Buenos-Aires-Buenos-Aires-Argentina/Quality-Analyst-I_1212992?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)