# Assistant Manager - Major Claims

**Company**: Prudential
**Location**: Kuala Lumpur
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Kuala-Lumpur-Group-Head-Office/Assistant-Manager---Major-Claims_26030315-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4a5f4390-3ec

## Description

We are seeking an Assistant Manager - Major Claims to join our team at Prudential's Group Head Office in Kuala Lumpur.

As an Assistant Manager - Major Claims, you will be responsible for processing and approving claims, providing agency enquiry support, participating in departmental projects, and supervising subordinates.

Key responsibilities include:

- Processing and approving major and minor claims

- Providing agency enquiry support

- Participating in departmental projects to enhance operational efficiency

- Supervising subordinates in handling daily operational issues

- Following up on additional supporting documents for underwriting, compliance, and premium financing

- Preparing and checking decline and investigation letters

- Approving clean and non-clean claims

- Conducting claims investigations

- Preparing tailored letters

- Handling ad hoc assignments from management

- Developing user manuals and conducting user training sessions

- Reviewing manual claims letters

- Training new staff to obtain claims authority

- Reviewing escalated cases from junior staff

- Providing support to minor and pre-authorisation claims

- Handling system-related enquiries from internal staff

- Managing the turnaround of claims-related requests

- Assisting the manager in allocating resources

- Leading the team and managing workload

- Managing staff performance and development

## Skills

### Required
- claims processing
- underwriting
- compliance
- premium financing
- team management

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Kuala-Lumpur-Group-Head-Office/Assistant-Manager---Major-Claims_26030315-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)