# Rezeptionsmitarbeiter Hotelfachmann /-frau (m/w/d)

**Company**: Accor
**Location**: Aschheim, BY
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000156049899-rezeptionsmitarbeiter-hotelfachmann-frau-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/rezeptionsmitarbeiter-hotelfachmann-frau-m-w-d-4a5d2f00-ac9/

## Description

Join our team at ibis budget München Ost Messe, a modern hotel with 148 rooms located near the international Munich exhibition and congress centre.

As a Reception Staff / Hotel Specialist, you will be part of our Front Office & Guest Service team, providing uncomplicated hospitality and ensuring satisfied guests.

Your tasks:

- Prepare and supervise breakfast offerings during early shift (06:00 – 14:00)

- Personally attend to guests in the breakfast area

- Manage Front Office and respond to guest requests

- Handle reservations and phone inquiries

- Create daily closures and reports

- Support organisational tasks for the next shift

During late shift (14:00 – 22:00):

- Independently manage Front Office

- Check-in and assist national and international guests

- Process reservations and booking inquiries

- Maintain availability and rates in the hotel system

- Ensure smooth hotel operations

- Actively support guests during their stay

Requirements:

- Passion for hospitality and service

- Friendly and professional demeanour

- Good German and English language skills

- Teamwork and independent work style

- Responsibility in handling guests and hotel operations

- Proficiency in PC and MS Office applications

- Experience in Front Office or hospitality sector is beneficial

- Knowledge of MS Opera Cloud is desirable but not required

Benefits:

- Performance-based and fair compensation

- Regular working hours in a 2-shift system

- Secure job in an internationally recognised hotel brand

- Individual training and development opportunities

- Employee discounts within Accor hotel group

- Short decision-making paths and direct communication with hotel management

- Appreciative work environment with a family atmosphere

- Motivated team that supports each other

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## Skills

### Required
- Gastfreundschaft
- Service
- Deutsch
- Englisch
- Teamarbeit
- Selbstständige Arbeit
- PC
- MS Office
- German

### Nice to have
- Reservierungsmanagement
- Gästekommunikation
- digitale Hotelprozesse
- Organisation
- Technik und Instandhaltung
- Qualitäts- und Sauberkeitsstandards
- MS Opera Cloud

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000156049899-rezeptionsmitarbeiter-hotelfachmann-frau-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)