# Cyber Reliability & Resilience Manager **Company**: PayPal **Location**: Luxembourg **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Security **Industry**: Finance **Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Luxembourg-City-Luxembourg-Luxembourg/Cyber-Reliability---Resilience-Manager_R0134854-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_4a52ee7b-4ee ## Description As PayPal continues its mission to revolutionize commerce, we’re looking for a Cyber Reliability & Resilience Manager to join our PCIS / ICR team in our Luxembourg office. This is a senior governance, risk, and controls role within the First Line of Defense, responsible for ensuring PayPal Europe’s compliance with the EU Digital Operational Resilience Act (DORA) and other relevant European regulatory frameworks. The role serves as a strategic bridge between the local obligations of a regulated entity and enterprise-wide technology and security operations. **Essential Responsibilities:** - Recognized as a security governance, risk, and compliance expert, independently addressing the most complex security risks and providing strategic direction on risk mitigation and governance practices across the security domain. - Define methods and procedures for new or special assignments, collaborating with cross-functional teams to drive security risk and governance initiatives that align with business needs and objectives. - Lead complex, high-impact security governance and risk management initiatives, leveraging a deep understanding of business trends and security challenges to develop innovative risk mitigation strategies and solutions. - Possess a keen awareness of the broader impact of decisions, with initiatives driving enterprise-wide improvements in risk management and security governance, enhancing overall security practices and operational efficiency. - Lead a security risk and governance team; set clear priorities and define actionable plans, ensuring alignment with organizational goals. - Guide team members through complex challenges, fostering their growth and development while maintaining a focus on high-impact results. **Additional Responsibilities & Preferred Qualifications :** **Operational Resilience & Cyber Security** - Drive the implementation and continuous improvement of PayPal Europe’s ICT operational resilience capabilities under DORA and related European regulatory frameworks. - Partner directly with infrastructure, cloud, security engineering, SRE, and product teams to strengthen resilience of critical ICT services and business processes. - Lead resilience testing activities including disaster recovery exercises, cyber simulations, failover validation, tabletop exercises, and scenario-based operational testing. - Support the secure design and resilience review of technology platforms, cloud environments, outsourcing arrangements, and major transformation initiatives. - Contribute to the identification, prioritization, and remediation of technology and cyber security risks impacting the regulated entity. **ICT Risk & Secure Change Management** - Act as First Line ICT risk lead for major technology changes, cloud migrations, new product launches, and operational transformation programs. - Perform practical ICT and cyber risk assessments across infrastructure, applications, third-party services, and operational processes. - Ensure security, resilience, and regulatory requirements are integrated into technology delivery lifecycles and operational processes. - Work closely with engineering and product stakeholders to ensure remediation plans are technically realistic, measurable, and effectively implemented. - Assess operational impacts of material ICT changes under DORA, PSD2/PSD3, GDPR, and ECB expectations. **Incident Response & Regulatory Engagement** - Serve as a senior First Line subject matter expert during cyber security incidents and operational disruption events. - Coordinate ICT incident assessment, regulatory notification inputs, root cause analysis, and remediation tracking. - Support engagement with European regulators including CSSF, CNPD, ECB, and external auditors during inspections, reviews, and incident-related communications. - Contribute to post-incident reviews and resilience improvement initiatives following operational or cyber events. **Control Environment & Technical Risk Reduction** - Support the implementation and operational effectiveness of ICT security and resilience controls across the regulated entity. - Partner with enterprise security and engineering teams to improve detection, recovery, resilience, and operational monitoring capabilities. - Track remediation of resilience and cyber control gaps and support risk-based prioritization activities. - Contribute to operational resilience metrics, KRIs, and executive reporting focused on measurable risk reduction outcomes. **Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. ## Skills ### Required - Cyber Security - ICT Risk Management - Operational Resilience - DORA - PSD2/PSD3 - GDPR - Cloud Security - Incident Response ### Nice to have - CISSP - CISM - CISA - CRISC - ISO 27001 Lead Implementer / Lead Auditor - ISO 22301 Business Continuity certifications - Cloud security certifications (AWS Security, Azure Security, GCP Security) - SANS / GIAC certifications --- Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Luxembourg-City-Luxembourg-Luxembourg/Cyber-Reliability---Resilience-Manager_R0134854-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)