# Assistant Multi-Counter Manager

**Company**: Charlotte Tilbury Beauty
**Location**: Hamburg
**Work arrangement**: onsite
**Experience**: mid
**Job type**: part-time
**Category**: Retail
**Industry**: Beauty

**Apply**: https://apply.workable.com/j/E36A0E4795
**Canonical**: https://yubhub.co/jobs/job_4a17c2a3-7db

## Description

We are seeking an experienced Assistant Multi-Counter Manager to join our team in Hamburg. As a key member of our retail team, you will be responsible for driving sales growth, improving customer service, and leading a team of retail artists.

Key Responsibilities:

- Drive sales growth in store, exceeding targets and performance metrics

- Support the Business Manager in setting individual and team sales targets and communicating with retail artists to achieve business goals

- Lead by example to promote exceptional customer service and customer experience

- Coach and provide feedback to the team to ensure they meet Charlotte Tilbury's standards in service and make-up artistry

- Utilise every opportunity to extend the exceptional customer service beyond the in-store experience, including expanding the customer database for direct marketing purposes

- Implement individual and team development plans, conduct regular evaluations to foster mutual feedback and coaching

- Develop a positive and collaborative team culture in store through team meetings and a partnership leadership style; recognising and highlighting achievements when necessary

- Take an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success

- Ensure impeccable visual merchandising, counter cleanliness, and hygiene standards

- Maintain a flawless appearance and inspire team members to showcase their best selves

Benefits:

- 29 days' holiday plus birthday off

- Charlotte's Magic Academy for personal development

- Continuous support and genuine growth opportunities

- Receive new products before anyone else

- Employee discounts

- Internal competitions with a chance to win

Our Mission:

At Charlotte Tilbury, we strive to empower every person on the planet to be their most beautiful self. We achieve this by welcoming people from diverse backgrounds, voices, opinions, and perspectives into our growing global team. By doing so, we can better serve our communities, customers, employees, and candidates who participate in our hiring process.

WE'D LOVE TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!

## Skills

### Required
- Sales growth
- Customer service
- Team leadership
- Make-up artistry
- Visual merchandising
- Entrepreneurial approach