# Deputy Practice Manager **Company**: The Limehouse Practice **Location**: London **Work arrangement**: onsite **Experience**: senior **Job type**: permanent **Salary**: Depending on experience **Category**: Healthcare **Industry**: Healthcare **Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A3829-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_49de90cd-14e ## Description We are looking for an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly and busy GP practice. This is an excellent opportunity for an experienced primary care professional who is looking to develop their management career and take on a key leadership role within general practice. Working closely with the Practice Manager, GP Partners and wider practice team, the successful candidate will support the effective day-to-day management of the practice, helping to ensure that we continue to provide a high-quality, safe and responsive service to our patients. **Main duties of the job** The Deputy Practice Manager will support the Practice Manager with the overall operational management of the practice. Key responsibilities will include: - Supporting the smooth day-to-day running of the practice - Providing leadership and support to reception and administrative teams - Supervising staff and supporting effective workload management - Managing staff rotas and ensuring appropriate operational cover - Supporting recruitment, induction, training and staff development - Assisting with absence management and other day-to-day HR matters - Supporting the management of patient enquiries, concerns and complaints - Helping to maintain and develop practice policies and procedures - Supporting CQC compliance and ensuring high standards of governance - Assisting with QOF, enhanced services and other contractual requirements - Monitoring performance and supporting quality and service improvement - Liaising effectively with clinicians, patients, PCN colleagues and external organisations - Supporting the effective use of practice systems and processes - Deputising for the Practice Manager during periods of absence or as required **About us** The Limehouse Practice is a busy GP practice serving a diverse local population. We are committed to delivering high-quality patient care while providing a supportive and positive working environment for our team. You will work alongside our Practice Manager, GP Partners, clinical team and administrative staff and will have the opportunity to contribute to the ongoing development of the practice. We are looking for someone who shares our commitment to excellent patient care, teamwork, professionalism and continuous improvement. **Person Specification** **Knowledge and Skills** **Essential** - Excellent written and verbal communication - Strong organisational and time-management skills - Ability to prioritise competing demands - Strong interpersonal and leadership skills - Confident problem-solving and decision-making skills - Ability to work independently and use initiative - Good IT skills - Understanding of confidentiality, information governance and data protection - Professional, approachable and resilient - Ability to remain calm under pressure - Commitment to high-quality patient care and service delivery - Ability to work effectively within a multidisciplinary team **Desirable** - Knowledge of EMIS - Knowledge of CQC requirements - Knowledge of QOF and primary care contractual requirements ## Skills ### Required - communication - organisational skills - time management - leadership - problem-solving - decision-making - IT skills - confidentiality - information governance - data protection ### Nice to have - EMIS - CQC requirements - QOF and primary care contractual requirements --- Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A3829-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)