# Customer Engagement Advisor | Teilzeit

**Company**: Polestar
**Location**: Vienna
**Work arrangement**: hybrid
**Job type**: part-time
**Category**: Sales
**Industry**: Automotive

**Apply**: https://polestar.teamtailor.com/jobs/5156883-customer-engagement-advisor-teilzeit?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_49c544d2-730

## Description

We are seeking a Customer Engagement Advisor to join our Customer Engagement Center, where you will build sustainable relationships with our customers.

As part of our team, you will work directly with customers and partners to create exceptional customer experiences.

Your responsibilities will include:

- Communicating with customers via phone, chat, and email, and handling information requests from our website.

- Advising and supporting potential customers through the online ordering process for Polestar.

- Resolving issues for potential and existing customers.

- Collaborating closely with internal teams and departments to ensure seamless customer experiences.

During your first weeks at Polestar, you will get to know your team, role, and the 'Polestar Way'.

We offer a training and development program that provides ongoing opportunities for learning and skill development.

The ideal candidate will have:

- Excellent communication skills (verbal and written) in German and good knowledge of English.

- Experience in customer service or sales, with a focus on responding to calls, emails, or tickets.

- Good comprehension skills to quickly learn new systems and processes.

- Team-oriented work style.

We offer a hybrid work model, which combines remote work with on-site collaboration.

If you are motivated to provide top-class service and have excellent communication skills, we encourage you to apply.

## Skills

### Required
- excellent communication skills
- customer service experience
- problem-solving skills
- team-oriented work style

### Nice to have
- experience in the automotive industry
- knowledge of French or Italian

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Source: [Apply at polestar.teamtailor.com](https://polestar.teamtailor.com/jobs/5156883-customer-engagement-advisor-teilzeit?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)