# Senior Business Systems Analyst

**Company**: Datadog
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $140,800-$176,000 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/datadog/jobs/8231811?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4980a9f2-acd

## Description

Business Systems drives efficiency across Datadog through business process analysis, systems automation and integrations, AI agent and MCP development, and vendor/software review.

The team is increasingly embedded in cross-functional initiatives across People, Finance, GTM, Legal, Recruiting, and Technical Solutions , translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end.

This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively.

There are two openings, each covering a different domain: People, Recruiting, Legal or Finance, GTM, Procurement

As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer , owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

### Responsibilities

- Discovery and scoping: Translate ambiguous asks from business stakeholders into well-defined requirements that Business Systems Engineers can build against.

- Cross-functional visibility: Identify dependencies, downstream impacts, and integration considerations that requesting teams miss.

- Proactive opportunity identification: Develop deep domain knowledge to identify automation and AI opportunities before they become inbound requests, shifting the team from reactive intake to strategic partnership.

- Stakeholder relationship ownership: Serve as the primary point of contact for your domain, reducing ad hoc consultations that currently land on the team lead and senior ICs.

- Systems and governance: Review system configuration, data integrity, and vendor fit within your domain and make recommendations to stakeholders and BSEs; maintain clear documentation (process diagrams, system flows, user guides); ensure compliance with security and privacy standards (e.g., GDPR, SOX).

### Requirements

- Prior experience as a Business Systems Analyst or in a similar role, ideally within a high-tech or SaaS environment

- Experience owning a business domain end-to-end; comfortable operating like an internal product manager

- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage relationships with senior leadership

- Proven track record using AI/agentic tools for data aggregation and context-gathering, while knowing where human judgment is still required

- Demonstrable experience turning business processes into agentic or automated workflows in a prior role

- Experience in managing projects, particularly those involving multiple stakeholders and complex integrations

- Familiarity with security, privacy, and compliance standards (e.g., SOX, GDPR, SOC, ISO)

- 4+ years as a business system administrator (e.g., NetSuite, Salesforce, Workday, Zendesk) or a business systems analyst leading complex, cross-functional projects or a similar role

- 4+ years managing multiple projects simultaneously and formulating business design documents

- You are comfortable with deciphering technical documentation (e.g., API documentation) and translating business to technical requirements

### Benefits

- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

- Continuous professional development, product training, and career pathing

- Intradepartmental mentor and buddy program for in-house networking

- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

- Access to Inclusion Talks, our Internal panel discussions

- Free, global mental health benefits for employees and dependents age 6+

- Competitive global benefits

## Skills

### Required
- AI
- agentic tools
- business process analysis
- systems automation
- integrations
- MCP development
- vendor/software review
- GDPR
- SOX
- SOC
- ISO
- NetSuite
- Salesforce
- Workday
- Zendesk
- Greenhouse
- HRIS
- ATS
- contract lifecycle systems
- financial systems
- deal desk
- procurement/vendor management tooling
- Zip

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/datadog/jobs/8231811?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)