# Revenue Strategy & Operations, Lead

**Company**: Reddit
**Location**: New York City, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $154,700-$216,600 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/reddit/jobs/7863043?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_49735278-163

## Description

Reddit's Global Mid-Market (MM) Revenue Strategy & Operations (RSO) team is seeking a Global Mid-Market Strategy & Operations lead to partner closely with cross-functional partners to improve the demand generation ecosystem.

This role will sit at the intersection of MM Sales, RTech, Central Ops, and MarOps, with a core focus of improving the demand generation engine for mid-market.

Responsibilities:

### Strategy & Continuous Improvement

- Support the development of the global MM demand generation strategy through analysis, experimentation, and structured recommendations.

- Propose and run test-and-learn initiatives to improve lead quality, routing, and seller productivity, with clear measurement and readouts.

- Identify root causes and opportunities to drive up conversion rates.

### Workflow Automation & Process Reliability

- Build and scale automated workflows in partnership with Marketing Ops, Central Ops, and Sales (e.g., lead scoring, routing, follow-up cadences) that reduce manual work for sellers and increase speed-to-contact.

- Monitor daily system health, troubleshoot issues in SFDC, Gong, and related tools, and ensure high-fidelity data and process reliability.

- Act as a first-line problem solver for MM sales managers and reps on lead-flow and tooling issues, turning repeated pain points into scalable process or automation fixes.

- Translate qualitative feedback from the field into structured problem statements and prioritized solutions and work with cross-functional teams to solve.

### Outreach & Sequence Optimization

- Collaborate with Marketing and acquisition managers to engineer and iterate outreach sequences and playbooks that align to campaigns and MM objectives.

- Use Gong and other tooling to track performance, A/B test approaches, and recommend optimizations that improve conversion through the funnel.

### Tooling, Reporting & Dashboard Ownership

- Ability to create reporting and run analyses to identify leads blockers.

- Partner with RTech, Central Ops, and Analytics to define requirements for dashboards that give clear visibility into lead volume, quality, conversion, and SLA adherence.

### Knowledge Sharing

- Serve as the subject matter expert on leads flows, automation, and tooling.

- Document and socialize best practices and learnings from MM programs, and help 'lift and shift' successful motions across regions and segments where appropriate.

Qualifications:

- 5+ years of experience in revenue operations, sales operations, marketing operations, program management, or similar roles, ideally within B2B or ads businesses.

- Demonstrated experience owning or operating lead funnel processes (lead routing, scoring, SDR/AE workflows, or marketing automation).

- Hands-on experience with Salesforce (SFDC) and at least one of: Gong, marketing automation platforms, or sales engagement tools.

- Strong skills in Excel/Sheets and comfort working with large datasets; experience with SQL.

- Proven track record of designing, documenting, and improving workflows that increase efficiency and reduce operational risk.

- Experience working across Sales, Marketing, Ops, and Analytics/Engineering teams, with the ability to translate business needs into technical or process requirements.

- Strong stakeholder management skills; able to balance global consistency with regional nuances.

- Structured, analytical thinker who can quickly get to the root cause of operational issues and propose pragmatic solutions.

- Excellent written and verbal communication, capable of simplifying complex systems for non-technical audiences.

- Comfortable operating in ambiguous, fast-moving environments and shifting between strategy and execution.

- Service-oriented and collaborative; energized by enabling others to be more productive.

- Growth and experimentation mindset – willing to test, learn, and iterate to find what works best for Reddit's MM business.

## Skills

### Required
- Salesforce
- Gong
- SQL
- Excel
- workflow automation
- data analysis

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/reddit/jobs/7863043?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)