# Outlet Manager

**Company**: AccorHotel
**Location**: Mumbai, MH
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161036259-outlet-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/outlet-manager-49622151-798/

## Description

We are seeking a dynamic and results-driven Outlet Manager to lead operations at our establishment in Mumbai, India. As an Outlet Manager, you will oversee daily operations, maintain exceptional service standards, and drive business growth.

**Business Performance & Strategic Planning**

- Develop and manage outlet budgets, reviewing revenue and expenditure forecasts monthly.

- Analyze month-end reports to identify deviations from business plan goals.

- Participate in management meetings to review progress toward business objectives.

- Design, implement, and measure profit enhancement programs.

- Prepare comprehensive post-promotion reports.

- Implement control measures to ensure alignment with budget targets.

**Outlet Operations & Team Leadership**

- Conduct daily departmental briefings.

- Supervise team members to ensure tasks are completed on time.

- Build strong relationships with guests and regular patrons.

- Handle guest complaints with tact and efficiency.

- Manage administrative work related to cashier and bar operations.

- Maintain departmental communication logbooks.

- Monitor equipment supply levels and stock inventory.

- Conduct regular inspections to ensure compliance with sanitation and hygiene regulations.

- Maintain comprehensive knowledge of food and beverage services.

- Ensure health, safety, and security procedures are implemented.

- Attend briefings, meetings, and training sessions.

- Perform thorough handovers and communicate critical information.

- Provide support to other food and beverage outlets during peak periods.

**Qualifications**

- Hotel Management degree or equivalent qualification.

- Food and Beverage certification or specialized training (preferred).

- Minimum 2 years of relevant experience in outlet management or similar supervisory capacity.

**Required Skills & Competencies**

- Proficient in MS Excel, Word, and PowerPoint.

- Excellent written, verbal, and interpersonal communication skills in English.

- Strong financial acumen.

- Proven inventory and cost control management capabilities.

- Exceptional customer service and relationship-building skills.

- Team leadership and staff training abilities.

- Problem-solving and conflict resolution skills.

- Detail-oriented with strong organizational and time management capabilities.

- Analytical mindset with ability to interpret data and metrics.

**Benefits and Perks** No benefits or perks mentioned.

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## Skills

### Required
- MS Excel
- MS Word
- MS PowerPoint
- English
- Financial management
- Inventory management
- Customer service
- Team leadership
- Problem-solving
- Analytical thinking

### Nice to have
- Local languages
- Point-of-sale systems
- Restaurant management software
- Health and safety regulations
- Staff recruitment and onboarding

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161036259-outlet-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)