# Move Ins Specialist

**Company**: Belong
**Location**: Buenos Aires
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://jobs.lever.co/belong/fcd8c951-d11b-4ef7-90b1-6bc908f77a25?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_495949e3-987

## Description

About Belong
We believe in a world where homes are owned by regular people, not corporations.

This role is all about managing speed and being organized; we’re looking for someone who can ensure all move-ins are successful. You will work with the operations and experience teams to ensure our new residents have a seamless experience when preparing for their dream move-in.

Responsibilities
Own the entire move-in process and act as the main point of contact for new Belong residents.
Work cross-functionally with the Operations team to QA and review homes once they are listed to monitor ongoing improvements (if any) to ensure a smooth move-in process once home is loved.
Coordinate with external parties to ensure we have all information ready for smooth move-ins (HOA associations, utility companies, etc.)
Work cross-functionally with the Experience team to ensure the resident hand-off post move-in is seamless and detailed if there are any follow-up items.

About You
You are customer-centric: you are able to be empathetic, passionate and helpful when facing our community members.
You are a strong communicator: you feel comfortable communicating verbally and in writing internally and externally.
You are a proactive problem solver: you are able to expect situations before they are being reported to you and are quick to resolve, leveraging all resources available to you.

Requirements
Strong previous customer-facing and operational role experience.
Minimum 1-2 years of experience.
Excellent verbal and written communication skills.
Project/task management experience preferred.
Able to work well with others and under pressure.
Zendesk, Intercom, Asana experience required.

## Skills

### Required
- Zendesk
- Intercom
- Asana
- customer-facing
- operational
- project/task management

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/belong/fcd8c951-d11b-4ef7-90b1-6bc908f77a25?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)