# Solutions Consultant

**Company**: Flexport
**Location**: San Francisco, California
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $95,040-$118,800 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8241588?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_490c9449-d67

## Description

## Job Overview

We are seeking a talented Solutions Consultant to join our Ecosystem team at Flexport. The successful candidate will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers, and Product to ensure the successful design, development, deployment, and stability of integrations delivered for our clients.

## Responsibilities

- Own the end-to-end delivery for common integrations, including purchase order, booking, advanced shipping notification, shipment milestone, freight invoice, and more.

- Participate in functional requirements gathering and own project requirements design, functional testing, and operations impact deliverables for complex integration projects.

- Leverage AI tools to accelerate integration testing, documentation, and troubleshooting workflows.

- Share functional insights and nuances about different freight forwarding scenarios that might impact a given customer's integration with Flexport Ecosystem peers.

- Collaborate with the Account Management and Global Operations teams to review, update, and socialize SOP changes for integrated customers.

- Work closely with Solutions Engineers to create the business objects necessary to facilitate integration testing across various functional scenarios.

- Facilitate User Acceptance Testing across end-users, including the customer and Client Solutions, ensuring successful testing and approval prior to integration go-live.

- Partner with Client Solutions in your region/time-zone to help drive successful adoption of integrated solutions, assist in triage/diagnosis of integration issues, and aggregate feedback to recommend improvements/feature requests to applicable teams.

- Partner with Account Executives in your region/time-zone, ensuring they have requisite support in navigating integration-related requests from their customers throughout the pre-sales process.

## Requirements

- Strong analytical and problem-solving skills paired with a persistent, proactive, results-oriented mindset.

- Ability to effectively drive integrations between Flexport, our customers, and the ERP, TMS, WMS, and/or systems they rely on.

- Familiarity with transmission protocols (FTP, SFTP, AS2, etc.), payload/file formats (JSON, XML, delimited files, etc.).

- Comfort using AI-assisted tools to work more efficiently.

- Work well with cross-functional teams and provide project leadership.

- Initiative and positive attitude with a desire to learn and seek answers independently.

- Ability to manage multiple priorities and projects with organisational and time-management skills.

- Excellent verbal and written communication.

- Bachelor's degree in a technical field or relevant work experience.

- 3+ years of work experience.

- Willingness to travel (up to 25%).

## Nice to Have

- Experience with EDI X12 and EDIFACT.

- Experience working with APIs.

- Experience with data analytics, data manipulation, and system integrations.

- Supply-chain, logistics, or operations experience.

## Salary Information

The US base salary range for this position is $95,040-$118,800 USD.

## Skills

### Required
- integration testing
- AI tools
- transmission protocols
- project leadership
- problem-solving
- analytical skills
- organisational skills
- time-management skills
- verbal communication
- written communication

### Nice to have
- EDI X12
- EDIFACT
- APIs
- data analytics
- data manipulation
- system integrations
- supply-chain
- logistics
- operations experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8241588?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)