# Team Lead, Consulting Engineers/Technical Leaders

**Company**: Cisco
**Location**: North Sydney, Australia
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/North-Sydney-Australia/Delivery-Leader---Splunk-Professional-Services_2026630?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_48bcd401-789

## Description

You’ll be responsible for managing a team of Consulting Engineers/Technical Leaders delivering complex Splunk-based solutions and observability programs within Cisco Customer Experience (CX).

This role balances people leadership with customer delivery, partnering closely with Global CX PM, CX Engineering, and the broader Splunk/Cisco ecosystem to enable successful lifecycle execution, from initial adoption to ongoing value realization.

**Key Responsibilities:**

- Serve as the financial steward for your portfolio, driving accountability for hitting revenue, bookings, and margin targets.

- Oversee performance management, goal setting, and career development, specifically focusing on building expertise in Splunk’s security (SIEM) and observability product suites.

- Ensure staffing alignment and skills readiness for complex Splunk deployments, observability transformations, and security architecture projects.

- Serve as an ambassador of a conscious culture, fostering an inclusive, high-performance team that values diversity, equity, and inclusion.

- Guide the evolution of technical skills within the team, keeping pace with Splunk’s rapid feature updates and integration capabilities.

- Align team direction with account plans and adoption goals, positioning the value of the Splunk ecosystem as a comprehensive, outcome-based solution for security and data operations.

- Understand customer market trends in cybersecurity and observability; identify risks and propose mitigation plans to help customers achieve their operational and security objectives.

- Build and maintain key stakeholder relationships within both Cisco and the customer/partner ecosystem to facilitate seamless delivery.

- Coordinate across internal boundaries to achieve measurable business results for customers, ensuring successful Splunk solution adoption.

- Lead the team in adopting an AI-integrated delivery approach, leveraging Splunk’s machine learning and AIOps capabilities to improve service efficiency.

- Support digital delivery initiatives and drive the CX transformation program for data-centric and security-focused client engagements.

**Minimum Qualifications:**

- At least 3 years as a People Leader within a Professional Services, Managed Services, or Security Consulting environment.

- 10+ years of IT industry experience.

- Strong experience with Splunk’s core product lines (Enterprise, Cloud, Observability, or Security/SIEM).

- Proven track record in PS delivery methodologies, architecture, and large-scale data or security integrations.

- Experience working in a matrixed, global organization where cross-functional alignment is critical to success.

## Skills

### Required
- Splunk
- Security
- Observability
- SIEM
- Leadership
- Project Management

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/North-Sydney-Australia/Delivery-Leader---Splunk-Professional-Services_2026630?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)