# Manager I, Revenue Operations

**Company**: Pinterest
**Location**: Dublin, Ireland
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: €69,083-€120,895 EUR
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/pinterest/jobs/8282903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_485cce37-206

## Description

As Manager I, Revenue Operations (Order Management), you will lead a team that oversees the regional end-to-end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service.

You’ll build strong partnerships with cross-functional teams to scale processes that drive revenue through flawless order execution and support growth opportunities.

Focus areas include policy and data integrity, SLA-driven case/queue management, and continuous improvement across workflows, tools, and vendor/outsourced operations.

Responsibilities:

- Own the end-to-end order lifecycle, delivering accurate and timely orders.

- Lead, mentor, and develop a high-performing team with clear goals, regular coaching/reviews, and a culture of accountability and excellence.

- Design and run case and queue management to consistently meet or exceed SLAs and customer expectations.

- Serve as the point of escalation for complex orders, exceptions, and policy approvals; drive root-cause fixes to prevent recurrence.

- Drive data-driven accountability and strategic insights by developing, monitoring, and analyzing key operational metrics to identify performance trends, optimize processes, and enable informed decision-making across cross-functional teams.

- Partner with Sales Strategy, Revenue Operations, and Sales to improve order experience and policy clarity, while driving prioritized process and automation enhancements that boost efficiency, quality, and compliance.

- Establish and maintain SOPs, playbooks, and training; ensure compliance with accounting policy, revenue recognition readiness, and internal controls.

- Standardize reporting to measure team and inform decisions, evaluate and share key insights regularly.

Requirements:

- A demonstrable background in global people management that is aligned with our mission and core values.

- Deep knowledge of Order Management and Quote-to-Cash systems and workflows, including CPQ, pricing, order orchestration and revenue recognition, supported by ERP/CRM platforms and reporting tools.

- Extensive experience in Order Processing and Quote to Cash operations.

- Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner.

- Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis.

- Bachelor’s degree in a relevant field or equivalent experience.

- Minimum 5 years of experience in revenue operations or similar team at a global organization with 2+ years in leadership.

Benefits:

- The position is eligible for equity.

- Salary range: €69,083-€120,895 EUR.

In-office requirement: This role will need to be in the Dublin office for in-person collaboration ~2 times/month.

## Skills

### Required
- Order Management
- Quote-to-Cash systems
- CPQ
- pricing
- order orchestration
- revenue recognition
- ERP/CRM platforms
- reporting tools
- leadership
- global people management

### Nice to have
- internet advertising

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pinterest/jobs/8282903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)