# Field Operations Team Lead

**Company**: Leidos
**Experience**: senior
**Job type**: full-time
**Salary**: $92,300.00 - $166,850.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Washington-DC/Field-Operations-Team-Lead_R-00194871-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_48356cf8-3f5

## Description

Leidos is seeking an experienced Field Operations Team Lead to join its Digital Modernization Group in support of the AFNCR ITS mission at Joint Base Anacostia-Bolling (JBAB).

The successful candidate will oversee teams responsible for executing core IT functions, including desktop support, technology refresh initiatives, mobile device management, and routine device fulfillment in support of a user base exceeding 3,000 personnel.

Key responsibilities:

- Guide a team of eight IT professionals, fostering a culture of excellence in customer service while ensuring program service levels are met.

- Apply proven troubleshooting techniques to diagnose and restore functionality for desktops, laptops, network services, and printers in a live production environment.

- Manage a rigorous security process for classified assets across the field ops team.

- Drive the creation of standard operating procedures for tech refresh, routine requirements, and desktop support.

- Interface with broader program teams for support and escalation as needed.

Requirements:

- Bachelor's degree and 8+ years of prior relevant experience or Master's with 6+ years of prior relevant experience.

- Demonstrated experience overseeing multiple teams delivering IT support services.

- Proven ability to manage programs effectively and deliver accurate, timely reports to leadership.

- Current DoD 8140 certification (e.g., Security+ CE or higher).

- Active DoD Secret security clearance (or higher).

- Experience supporting U.S. Government and/or DoD customers.

The salary range for this position is $92,300.00 - $166,850.00.

## Skills

### Required
- DoD 8140 certification
- Security+
- troubleshooting
- team management
- program management
- IT support services

### Nice to have
- Military experience
- Master's degree in IT or a related field

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Washington-DC/Field-Operations-Team-Lead_R-00194871-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
