# Manager, Sales Development

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $121,100 - $151,300
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8065928?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_47c1b736-19c

## Description

We are seeking a Manager, Sales Development to lead our NAMER New Business SDR team, focusing on driving net-new customer acquisition across high-growth prospects.

As the Sales Development team is a critical pillar of our go-to-market strategy, you will lead a team operating at the intersection of a product-led growth (PLG) motion and outbound prospecting, empowering SDRs to activate strategic ICPs by mapping Twilio's platform value to high-priority, vertical-specific customer needs.

Responsibilities:

- Lead, coach, and develop a team of 8+ reps through regular 1:1 mentoring, tactical skill alignment, and localized training to elevate pipeline performance.

- Own regional team performance metrics (activity, conversion rates, and pipeline contribution), utilizing data analysis to continuously optimize outreach strategies and business outcomes.

- Empower reps to master all SDR skillsets, including prospecting, refining account targeting, tailoring messaging for different regional buyer personas, and applying use cases effectively.

- Collaborate cross-functionally with Sales and GTM leadership to establish tight feedback loops, streamline workflows, and build a consistent, high-quality pipeline generation machine.

- Drive optimized adoption of the SDR tech stack (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) to build out repeatable, efficient workflows.

- Hire, onboard, and scale future talent while proactively managing performance gaps and cultivating a highly motivated, high-accountability team culture.

Qualifications:

- 2+ years of Sales/SDR leadership in high-growth technology companies, with a proven track record of meeting or exceeding net-new logo pipeline targets.

- Demonstrated success in high-growth customer acquisition, with experience executing or coaching teams through product-led growth (PLG) or hybrid inbound-to-outbound motions.

- Proven ability to activate strategic ICPs by coaching reps to map platform value to high-priority, vertical-specific customer needs.

- Skilled at championing and testing AI within SDR workflows to optimize prospecting, sequencing, and research.

- Expertise in steering signal-led, high-quality outbound strategies that blend highly tailored vertical messaging with structured activity KPIs to win target accounts.

- Strong understanding of the cloud communications/SaaS industry and the ability to leverage data to optimize qualification and messaging strategies.

- Proficiency with modern SDR tech stacks (e.g., SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) and a track record of driving tool adoption to streamline workflows.

- Excellent executive presence with a demonstrated ability to analyze performance data, coach reps 1:1, and influence stakeholders from ICs to the C-suite.

What We Offer:

- Competitive pay

- Generous time off

- Ample parental and wellness leave

- Healthcare

- Retirement savings program

- Much more

Compensation:

- The estimated pay ranges for this role are as follows:

- Based in Colorado, Hawaii, Minnesota or Vermont: $121,100 - $151,300

- Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $127,800 - $159,700

- Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $134,500 - $168,100

## Skills

### Required
- Sales/SDR leadership
- Product-led growth (PLG)
- Outbound prospecting
- SFDC
- Outreach
- ZoomInfo
- LI Sales Nav
- Gong

### Nice to have
- Experience supporting and/or selling SaaS products (CDP or CPaaS preferred)
- Strong analytical skills with a focus on pipeline forecasting and rep performance diagnosis
- Experience driving multi-threaded engagements across IT, Marketing, Data, and Engineering personas

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8065928?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)