# Pensions Administrator

**Company**: Bupa
**Location**: Salford Quays
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: From £28,500 depending on experience
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Salford-Quays/Pensions-Administrator_R1230843?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_47b29c95-660

## Description

We are looking for a passionate and motivated individual who is committed to delivering exceptional customer service and maintaining the highest standards of quality and accuracy as a Pensions Administrator at Bupa Place, Salford Quays.

**Role Overview** The successful candidate will administer pension benefits and member events across DB and DC schemes, calculate benefits, and prepare member communications accurately and on time.

**Responsibilities**

- Administer pension benefits and member events across DB and DC schemes.

- Calculate benefits and prepare member communications accurately and on time.

- Respond to member and employee queries by phone, email, and post.

- Maintain accurate records and update pension administration systems.

- Manage sensitive cases, including retirement and bereavement benefits.

- Ensure compliance with pension regulations and internal processes.

- Support continuous improvement activities and team projects.

- Deliver excellent customer service while meeting quality and performance targets.

**Requirements**

- Previous experience in pensions administration.

- Knowledge of Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes.

- Strong attention to detail and numerical accuracy.

- Excellent communication and customer service skills.

- Ability to manage multiple priorities and meet deadlines.

- Good problem-solving skills and a proactive approach.

- Experience using Microsoft Office applications, particularly Excel and Word.

- CPC qualification, or a willingness to work towards it, is desirable.

**Benefits**

- 25 days holiday, increasing through length of service, with option to buy or sell.

- Bupa health insurance as a benefit in kind.

- An enhanced pension plan and life insurance.

- Electric Car Scheme.

- Various other benefits and online discounts.

## Skills

### Required
- pensions administration
- Defined Benefit (DB)
- Defined Contribution (DC)
- Microsoft Office
- Excel
- Word

### Nice to have
- CPC qualification

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Salford-Quays/Pensions-Administrator_R1230843?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)