# Technical Program Manager - Infrastructure

**Company**: Marks & Spencer
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/129537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_479b8af5-9ae

## Description

We're seeking a Technical Program Manager - Infrastructure to lead our infrastructure transformation roadmap across various systems.

**About the role:** As a Technical Program Manager - Infrastructure, you will play a crucial part in shaping and delivering our infrastructure transformation strategy.

**Responsibilities:**

- Lead the infrastructure transformation roadmap across networking, infrastructure, supply chain and logistics systems, identity and access management, and security.

- Shape clear programme objectives, success measures, and governance frameworks that support outcome-led delivery.

- Coordinate integrated plans, dependencies, risks, budgets, and key milestones across multiple teams and workstreams.

- Partner with technical teams, senior leaders, and business stakeholders to support technical quality and feasibility.

- Champion modern engineering practices, including automation, observability, and zero-trust security, while driving continuous improvement and healthy team performance.

**Requirements:**

- Experience in technical programme management, software development, or technical product management, ideally within large-scale infrastructure transformation.

- Strong understanding of enterprise infrastructure, including networking, servers, platforms, and security.

- Ability to coordinate complex dependencies, prioritise collaboratively, and deliver outcomes across multiple teams in a fast-paced environment.

- Clear communication with technical and non-technical audiences, building trusted relationships, influencing decisions, and managing customer and stakeholder expectations.

- Analytical approach to problem-solving, with experience of governance, risk management, outcome-led delivery, and servant leadership within lean-agile environments.

**Benefits:**

- 20% colleague discount across all M&S products and many third-party brands.

- Competitive holiday entitlement with the potential to buy extra holiday days.

- Discretionary bonus schemes.

- Generous Defined Contribution Pension Scheme and Life Assurance.

- Dedicated welcome and induction process.

- Wellbeing support, including 24/7 Virtual GP and PAM Assist.

- Industry-leading parental, adoption, and neonatal policies.

- Charity volunteer day.

## Skills

### Required
- technical programme management
- software development
- technical product management
- infrastructure transformation
- networking
- security
- automation
- observability
- zero-trust security

---

Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/129537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)