# Patient Care Representative

**Company**: CVS Health
**Location**: Work At Home-Tennessee
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $17.00 - $25.65 per hour
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Work-At-Home-Tennessee/Patient-Care-Coordinator_R1076097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_478a98bd-f44

## Description

We are seeking a Patient Care Representative to join our Enteral Nutrition Center team. As a remote employee, you will support the Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation accuracy before shipping orders.

Responsibilities:

- Answer incoming calls from patients, caregivers, branches, and patient referral sources regarding nutrition therapy order status.

- Process prescription changes.

- Triage calls to various departments.

- Verify patient demographics and insurance information to ensure accurate shipment.

- Process new patient orders and update electronic medical records.

- Work with the patient admissions department to help bring patients on services with the company.

This is a full-time benefited position with a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.

Requirements:

- Minimum one year of experience working in a customer service environment.

- Experience with data entry.

- Experience working in Microsoft Office, specifically Excel, Outlook, and Word.

Preferred Qualifications:

- Home infusion or durable medical equipment (DME) experience.

- Call center experience.

- Experience working in a healthcare environment.

Education:

- High School diploma or GED.

Pay Range: $17.00 - $25.65 per hour.

## Skills

### Required
- customer service
- data entry
- Microsoft Office

### Nice to have
- home infusion
- durable medical equipment
- call center
- healthcare

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Work-At-Home-Tennessee/Patient-Care-Coordinator_R1076097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)