# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Poole, Dorset
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400095792?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-477884a6-1c3/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Poole, Dorset. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide thoughtful, friendly, and helpful service to customers

- Be ready to help customers wherever needed, whether it's filling shelves, picking orders, serving customers, or selling products

- Use digital tools to enhance customer experience and do your job well

- Help organise and move stock, including keeping shelves tidy, clean, and well-presented

- Build your knowledge of products, services, and promotions to make helpful recommendations to customers

**Requirements:**

- Friendly and welcoming with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player, always willing to support colleagues and work together

- Flexibility and willingness to work across the store and take on new challenges

- Open to learning, developing, and trying new things to improve service

- Confident in learning to use new digital tools and technology

**Benefits:**

- Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat after 4 weeks of employment, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave: maternity, paternity, adoption, and more

- Pension and life cover: we'll match between 4-7.5% of your pension contributions and up to 6x life cover

- Sainsbury's share schemes: buy Sainsbury's shares at discounted prices

- Other retail savings: discounts on eating out, holidays, and at other retailers

- Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans

- Mental wellbeing: 24/7 access to Employee Assistance Programme and online wellbeing platform

- Financial support: interest-free season ticket loans, pay advance, affordable loans, and savings directly from your pay

**Contract Details:**

- Part-time role

- Fixed-term assignment

- 16 hours per week

- Contract end date: 26/12/2026

- Availability window: Tuesday 10:00-18:00, Thursday 10:00-14:00, Friday 16:00-20:00, Saturday 10:00-18:00

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## Skills

### Required
- customer service
- digital tools
- teamwork
- flexibility
- learning

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