# Senior Solutions Engineer, Observe

**Company**: Snowflake
**Location**: New York
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $165,000 - $216,562
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/snowflake/466cb97a-809c-46bc-a15c-a8464915ab66?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4731f2c0-c80

## Description

At Snowflake, we are powering the era of the agentic enterprise.

Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster.

As a Senior Solutions Engineer for Observe, you will play a critical, highly-visible, role within our organization, serving as the primary technical resource for our Sales team.

## Key Responsibilities:

- Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements.

- Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment.

- Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies.

- Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.

- Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides.

- Travel: Ability to travel to client sites and industry events as required.

## Qualifications:

### Required:

- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

- 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.

- Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).

- Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).

- Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

### Preferred:

- Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.

- Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

## Skills

### Required
- Computer Science
- Engineering
- Sales Engineering
- Solutions Architecture
- Observability
- Prometheus
- OpenTelemetry
- Grafana
- ELK Stack
- Kubernetes
- Docker
- Microservices
- AWS
- Azure
- GCP

### Nice to have
- Developer
- DevOps
- Site Reliability Engineering (SRE)
- Application Performance Monitoring (APM)

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/snowflake/466cb97a-809c-46bc-a15c-a8464915ab66?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)