# iSeries Production Support/Senior Software Engineer

**Company**: GCIO
**Location**: Pune, Maharashtra, India, Maharashtra
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612243192?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_471b3bd2-89f

## Description

We are currently seeking an experienced professional to join our team in the role of iSeries Production Support/Senior Software Engineer.

In this role, you will own technical design and delivery for IBM i initiatives, ensuring solutions are secure, resilient, and supportable. You will provide day-to-day technical direction to developers, lead root-cause analysis for major incidents, and drive permanent fixes.

Key responsibilities include:

- Owning technical design and delivery for IBM i initiatives

- Providing day-to-day technical direction to developers

- Leading root-cause analysis for major incidents and driving permanent fixes

- Working with DB2 for i (SQL, performance tuning, indexing strategies, locking/journalling considerations)

- Applying IBM i operational concepts

- Implementing robust exception handling, logging, and recovery patterns

- Providing L3 production support and technical oversight for L2 teams

- Driving stability improvements through trend analysis, defect prevention, and proactive monitoring enhancements

- Enabling and consuming integrations using API concepts

- Building automation using Python (or similar) for migration, operational tasks, reconciliation, reporting, and validation

- Exploring AI-enabled improvements in collaboration with platform/tooling teams

To be successful in this role, you will need:

- 5+ years hands-on experience with IBM i / iSeries / AS400 in enterprise environments

- Strong development experience in RPGLE (Free), CLLE (COBOL a plus depending on estate)

- Strong DB2 for i capability: SQL, performance tuning, data modelling concepts, and troubleshooting

- Proven track record in production support, troubleshooting, and major incident/root-cause analysis

- Solid understanding of exception handling, resilience patterns, and operational controls

- Working knowledge of API usage and integration concepts (REST, JSON, authentication basics)

- Strong analytical and communication skills

- Exposure to AI/ML concepts or practical AIOps use cases

Good to have:

- Experience modernising IBM i applications

- Familiarity with DevOps practices, version control (Git), and automated testing approaches

## Skills

### Required
- IBM i
- iSeries
- AS400
- RPGLE
- CLLE
- DB2 for i
- SQL
- API
- Python

### Nice to have
- AI/ML
- DevOps
- Git
- automated testing
- service enablement
- refactoring
- hybrid integration

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612243192?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)