# Market Research Coordinator

**Company**: IQVIA
**Location**: Madrid
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Madrid-Spain/Healthcare-Professional-Relations-Agent----Italian-Speaker_R1565325?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_47010ce9-562

## Description

We are recruiting a Market Research Coordinator to join our team at our Madrid CoE office. You will play a key role in a multi-country, dynamic and committed team.

Responsibilities:

- Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email)

- Assist with project set-ups and field analysis

- Take needed actions to invite and follow-up HCPs to ensure study progress as per given deadlines

- Increase doctor's engagement

- Prepare sample lists

- Manage invitation templates

- Promote HCP collaboration in market research studies based on established standards

- Initiate follow-up calls with HCPs to achieve maximum rate of return or additional information

- Take care of customer service with HCPs

- Run pilot projects and recruitments for qualitative studies

- Transition doctors to the official Incentive Program and support implementation of adaption to Local Fiscal / Legal regulations

- Investigate, resolve and process panel incentive issues within defined guidelines in order to facilitate timely receipt of compensation

- Effectively work and communicate with a multi-cultural and cross-functional team

Requirements:

- High school graduate or equivalent

- Native or bilingual level of Italian is required

- Very high level of Spanish and English is required

- Good skills with Microsoft Excel

- Very good communicator

- Past experience in customer service is an advantage

- Strong prioritization skills and the ability to work in a multitask environment

## Skills

### Required
- Italian
- Spanish
- English
- Microsoft Excel
- Customer Service

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Madrid-Spain/Healthcare-Professional-Relations-Agent----Italian-Speaker_R1565325?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)