# Lead Solutions Engineer, POC Operations

**Company**: Braze
**Location**: Chicago
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $89,000 - $140,000/year, with an expected On Target Earnings (OTE) between $107,000 and $167,000/year
**Category**: Consulting
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/braze/jobs/8211807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_46c04163-cdc

## Description

Braze seeks a Lead Solutions Engineer, POC Operations to own the POC program for its Solutions organisation. The successful candidate will design and operate the system ensuring every Solutions Consultant running a POC has a clear playbook, the right resources, and a structured path to a technical win.

Key responsibilities include:

- Defining the end-to-end POC methodology

- Building and maintaining the resourcing and capacity-planning model

- Running the recurring intake, status, and review cadence across all active POCs

- Designing the risk and escalation process

- Building and maintaining repeatable POC playbooks, templates, and tooling

- Reporting POC program metrics and recommending improvements

- Partnering with cross-functional teams

- Continuously improving the program

The ideal candidate will have 5+ years in technical program management, solutions consulting operations, or a related role within B2B SaaS, with experience designing, scaling, or operating a technical program.

Braze offers a comprehensive Total Rewards package, including competitive compensation, equity grants, retirement and Employee Stock Purchase Plans, flexible paid time off, and comprehensive benefit plans.

## Skills

### Required
- technical program management
- solutions consulting operations
- B2B SaaS
- POC methodology
- resourcing and capacity-planning
- risk and escalation process
- playbooks and enablement
- reporting and analytics

### Nice to have
- PMP
- CSM

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/braze/jobs/8211807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)