# Order Management (OM) Agent -Specialista Gestione Ordini/Spedizioni Internazionali (Sesto Fiorentino)

**Company**: Expeditors
**Location**: Sesto Fiorentino, Toscana
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000151402490-order-management-om-agent-specialista-gestione-ordini-spedizioni-internazionali-sesto-fiorentino-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/order-management-om-agent-specialista-gestione-46bfd3f9-ca6/

## Description

We take care of our people because we know they're the difference for our clients.

Joining Expeditors, you'll be part of an international organisation leader in logistics and shipping. We help companies worldwide move goods efficiently and safely every day. With over 350 offices across six continents and more than 19,000 professionals collaborating to offer reliable and personalised logistics solutions.

We're looking for an Order Management Agent to join our operational team dedicated to managing import and export shipments at our Sesto Fiorentino (FI) office.

**Responsibilities**

- Manage and monitor international shipments, ensuring agreed timelines are met.

- Accurately insert and update data in company systems.

- Track shipment progress and verify status until delivery.

- Coordinate activities necessary for customs clearance and delivery of import shipments.

- Ensure correct sending of documentation and communications related to export shipments.

- Manage client and supplier invoicing accurately and promptly.

- Collaborate with clients to organise and manage their international shipments, providing quality service.

- Operate in compliance with regulations, company procedures, and client-specific requests.

- Contribute to continuous improvement of operational processes and department efficiency.

- Ensure adherence to operational procedures agreed with clients and constant updating of necessary information for shipment management.

**Qualifications** We're looking for someone organised, precise, and problem-solving oriented, with experience in international shipping or logistics.

Requirements:

- At least 2 years of experience in similar roles.

- Good knowledge of Italian and English.

- Proficiency in Microsoft Office, particularly Excel.

- Ability to work in a team and manage multiple tasks simultaneously.

- Dangerous Goods certification (desirable).

- The candidate must meet the necessary requirements to work in the European Union.

**Additional Information** Expeditors offers:

- Continuous training and support for skill development.

- Opportunities for professional growth and career advancement.

- Possibility of joining the employee stock ownership plan.

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## Skills

### Required
- Microsoft Office
- Excel
- Italian
- English
- Dangerous Goods certification

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000151402490-order-management-om-agent-specialista-gestione-ordini-spedizioni-internazionali-sesto-fiorentino-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)