# Senior Customer Technical Program Manager - AI Datacenter

**Company**: NVIDIA
**Location**: Santa Clara, CA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Senior-Customer-Technical-Program-Manager---AI-Datacenter_JR2020290?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_46b08fb3-77c

## Description

We are seeking a Senior Customer Program Manager to lead technical programs for NVIDIA's strategic partners, focusing on building AI infrastructure at scale. You will work with cloud service providers, hyperscalers, and their OEM/ODM partners to drive exceptional customer relationships.

**Responsibilities:**

- Define program schedules, deliverables, and milestones aligned with customer and partner requirements.

- Translate customer requirements into actionable plans across engineering, quality, logistics, and sales.

- Lead cross-functional teams, navigating critical issues and rallying global teams around shared objectives.

- Serve as NVIDIA's representative to customers, leading program kick-offs, technical deep dives, and status updates.

- Drive program execution from design to production deployment, ensuring timely delivery, quality, and customer acceptance.

- Champion post-deployment support, acting as a case manager for critical issues.

- Monitor factory production schedules, yields, and blockers, partnering with ODMs and contract manufacturers.

- Communicate program health, risks, and issues proactively to customers, internal partners, and leadership.

**Requirements:**

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

- 8+ years of program or project management experience in the IT industry.

- Strong technical background in hardware and/or software engineering, with experience working with hyperscalers and OEM/ODMs on AI factory build-outs.

- Proven track record of leading complex, global programs from concept to deployment and production.

- Outstanding program management, communication, and organizational skills.

- Demonstrated ability to coordinate across global teams and navigate multi-cultural business environments.

- Excellent interpersonal skills, with a talent for distilling complex technical concepts for various audiences.

**Preferred Qualifications:**

- Track record of running end-to-end hardware and software product development and datacenter deployment.

- Prior experience with deploying accelerated computing platforms at scale.

- Strong leadership in matrixed collaboration, conflict resolution, and consensus-building.

- Proven expertise managing production schedules, optimizing line yields, and resolving complex field quality challenges.

- Demonstrated success in dynamic, high-growth environments with adaptability to ambiguity and rapid change.

NVIDIA offers equity and benefits to eligible employees.

## Skills

### Required
- program management
- technical program management
- hardware engineering
- software engineering
- AI infrastructure
- cloud service providers
- hyperscalers
- OEM/ODM partners

### Nice to have
- end-to-end hardware and software product development
- datacenter deployment
- accelerated computing platforms
- matrixed collaboration
- conflict resolution
- consensus-building
- production schedule management
- line yield optimization
- field quality challenge resolution

---

Source: [Apply at nvidia.wd5.myworkdayjobs.com](https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Senior-Customer-Technical-Program-Manager---AI-Datacenter_JR2020290?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)