# Réceptionniste tournant (H/F)

**Company**: Accor
**Location**: Palaiseau, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155727839-receptionniste-tournant-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-tournant-h-f-4623ecca-202/

## Description

We are seeking a full-time Receptionist (Rotating) to join our team at the hotel located in the heart of the Massy-Palaiseau agglomeration, just 10 minutes from the TGV and RER stations.

The hotel is situated in a 2-hectare park and was fully renovated in 2021. It features 147 rooms, 7 meeting rooms, 1 restaurant, 1 bar, and a large terrace with a pool.

As a Receptionist (Rotating), you will be responsible for:

- Providing a warm, efficient, and quality welcome to guests

- Responding to guest requests and promoting their well-being in the hotel

- Managing guest arrivals and departures in accordance with group procedures (guarantees, billing, payment collection)

- Taking reservations by email and phone

- Developing initiatives to improve the quality of the customer experience as a team

- Recruiting new members for the ALL program

- Monitoring and distributing the daily cash

- Ensuring the safety of guests and the establishment

You have previous experience as a Receptionist (internship, apprenticeship, etc.), a good command of English, and a second language. You are dynamic, rigorous, and enjoy teamwork.

This is a permanent position with a 39-hour workweek, plus benefits including a 13th month salary, health insurance, collective interest-sharing, participation, a Heartist card, and 50% reimbursement of transportation costs.

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## Skills

### Required
- English
- second language
- customer service
- teamwork

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155727839-receptionniste-tournant-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)