# Design Assurance Operations Coordinator

**Company**: GlaxoSmithKline (GSK)
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Security
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Lead-Analyst---Design-Assurance---Product-Management---Operations_450130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/design-assurance-operations-coordinator-461efd38-a12/

## Description

We are seeking a Design Assurance Operations Coordinator to run the Design Assurance programme coordination and governance, which is the operational backbone that keeps the practice running.

The successful candidate will manage all incoming review requests, check scope, confirm the right architecture specification is available, and allocate to the correct domain analyst. They will maintain the review calendar and governance reporting, produce audit evidence packs and committee material under GxP record-keeping standards, and track findings and time-bound conditions to closure across the practice.

Key responsibilities:

- Run Design Assurance intake in ServiceNow: log every review request, scope-check it, and route it to the right domain reviewer

- Confirm the architecture specification exists and is current before a review starts, and reject requests that arrive without one

- Maintain the review calendar and reviewer allocation against capacity, and publish turnaround commitments to requesting programmes

- Administer and version-control the Design Assurance template and tooling set

- Produce practice reporting in Power BI: throughput, first-time-pass rate, turnaround against SLA, coverage by domain and bypass rate

- Prepare governance forum packs and the supporting evidence trail

- Track findings and time-bound conditions to closure across the practice

- Own the assurance register as the single record of what has been reviewed, by whom and with what outcome

- Assemble audit and regulatory evidence requests

- Improve the intake and coordination process and automate the manual steps

Basic Qualifications:

- 10+ years in cyber security, technology governance or programme coordination

- Running DA intake and triage , scope check, specification check and allocation to the right domain analyst , and managing the review calendar

- Owning DA tooling and templates , GRC system, SharePoint and review packs , with automated intake, reminders and reporting

- Administering the Design Assurance Committee , agenda, minutes and actions , and maintaining the DA knowledge base and requestor onboarding

- Using AI and automation to streamline DA intake, triage and reporting

Preferred Qualifications:

- GRC tooling such as ServiceNow, and SharePoint or equivalent repository management

- Power BI or equivalent for DA performance and governance reporting

- Workflow automation or low-code tooling for intake and reminders

- Exposure to security architecture and GxP-compliant documentation practice

- Operating a controlled records environment where retention, version history and approval trails survive an inspection without reconstruction

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## Skills

### Required
- AI for Cybersecurity
- Application Security
- Cloud Security
- Computer Programming
- Data Security
- Design Assurance
- Identity Access Management (IAM)
- Information Systems
- Infrastructure Security
- IT Governance
- Microsoft Power BI
- ML Security
- Operating Systems Security
- Product Management
- Scripting
- Security Engineering
- Security Technologies
- Security Testing
- Vulnerability Management
- Zero Trust

### Nice to have
- GRC tooling
- ServiceNow
- SharePoint
- Power BI
- workflow automation
- low-code tooling

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Lead-Analyst---Design-Assurance---Product-Management---Operations_450130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
