# Software Development Engineer

**Company**: CVS Health
**Location**: Work from home, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $61,800.00 - $123,600.00
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/Software-Development-Engineer_R1087826?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_460339f2-0fb

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

CVS Health's Adjudication & Client Experience Engineering organisation is seeking a highly skilled Software Development Engineer to join our Application Production Support Team, providing Level 1–3 support for critical Eligibility business applications.

As a Software Development Engineer, you will work closely with fellow engineers as well as product, design, and operational teams to triage, troubleshoot, and resolve daily production issues.

**Job Responsibilities**

- Provide Level 1–3 application production support for Eligibility business customers, including monitoring, incident resolution, and proactive system health checks.

- Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions.

- Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents.

- Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability.

- Perform debugging, and validation across distributed application environments.

- Participate in on-call rotations as needed to support critical production services.

- Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem.

- Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.

**Required Qualifications**

- 3+ years of experience in application production support (Level 1–3), incident management, and troubleshooting of enterprise systems.

- 1+ years of Software Development Engineering experience using Java, Python, Postgres, Mongo, SQL, JavaScript, HTML, and CSS.

- Experience with distributed systems, APIs, databases, and cloud technologies (Azure and GCP), AI Agents development.

- Familiarity with monitoring tools, logging frameworks, and IT operations processes.

- Ability to work effectively in a fast-paced, cross-functional environment.

- Excellent analytical, communication, and problem-solving skills.

**Preferred Qualifications**

- Experience in healthcare, pharmacy benefits management, or similar regulated industries.

- Experience with automation, monitoring, and incident management tools.

- Knowledge using AI-assisted development tools (e.g. Claude Code, Cursor, GitHub Copilot, Windsurf, etc) to accelerate development workflows.

**Education** Bachelor's / Master's degree in Computer Science.

**Anticipated Weekly Hours** 40

**Time Type** Full-time

**Pay Range** $61,800.00 - $123,600.00

## Skills

### Required
- Java
- Python
- Postgres
- Mongo
- SQL
- JavaScript
- HTML
- CSS
- distributed systems
- APIs
- databases
- cloud technologies
- AI Agents development

### Nice to have
- automation
- monitoring
- incident management tools
- AI-assisted development tools

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/Software-Development-Engineer_R1087826?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
