# Project Manager of Client Services

**Company**: Epiq
**Experience**: senior
**Job type**: full-time
**Salary**: $80,000 to $86,000 USD annually
**Category**: Legal
**Industry**: Legal

**Apply**: https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/USA-Beaverton-OR-10300-SW-Allen/Client-Services-Project-Manager_R0034959?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_45dbfa0d-e33

## Description

You will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution at Epiq, a values-driven community where integrity guides decisions.

**Job Responsibilities**

- Serve as the primary liaison with key client representatives with the goal of owning the service delivery relationship;

- Drive overall client satisfaction through effective coordination and communication of client deliverables;

- Effectively execute project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director;

- Ensure client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners;

- Consistently deliver proactive communication with clients and when client issues arise, address those issues or expeditiously escalate to the Sr. Project Manager or Client Services Director;

- Ensure that an up-to-date record is maintained with regard to the status of all projects being worked on;

- Demonstrate leadership to both the client and internal partners, delivering project objectives professionally and with high quality.

**Requirements**

- A solid understanding of eDiscovery and the litigation support industry, typically a result of at least 2 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers;

- Demonstrated success in the management of multiple simultaneous projects;

- Oral and written communication skills which provide a strong and confident leadership presence;

- Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements;

- A solid understanding of database design and management, data processing activities and legal document review requirements;

- Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.

**Compensation**

The compensation range for this role is $80,000 to $86,000 USD annually and may be eligible for an annual bonus.

## Skills

### Required
- eDiscovery
- litigation support
- project management
- client relationship management
- database design and management
- data processing activities
- legal document review requirements

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Source: [Apply at epiqsystems.wd503.myworkdayjobs.com](https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/USA-Beaverton-OR-10300-SW-Allen/Client-Services-Project-Manager_R0034959?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
