# Senior Manager, Market Growth & Operations - Albuquerque **Company**: Honor Technology **Location**: Albuquerque, NM **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $182,700–$203,000 **Category**: Operations **Industry**: Healthcare **Apply**: https://job-boards.greenhouse.io/honor/jobs/8832087002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_45944424-9d8 ## Description Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. As Senior Manager, Market Growth & Operations, you will run and grow a Home Instead market. You will own its P&L, growth strategy, day-to-day performance, and local team,acting as both the business leader and the person who makes progress happen. This is a highly hands-on, field-based role. You will personally build referral relationships, generate new business, lead the local operation, and solve problems as they arise. You will lead a multidisciplinary frontline team, help build the local talent bench, and set a high bar for performance, accountability, and client experience. Your work will directly shape business results: growth, client engagement and retention, Care Professional retention, and quality. You will have the data and operating context to understand what is driving those outcomes,from P&L and territory analytics to referral strategy, workforce planning, and recruiting performance,and the ownership to act on what you find. You will work in a lean, fast-moving environment with meaningful ownership and high visibility. Your market will be a proving ground for new approaches to care delivery and operations; you will test ideas in the field, refine repeatable playbooks, and feed what you learn back to Honor's broader O&O business. This is one of Honor's most execution-intensive leadership roles. High performers will build the operating range and business judgment needed for broader multi-territory, regional, or cross-functional leadership opportunities. Most importantly, this role sits at the intersection of business performance and meaningful human impact. You will lead a team that helps older adults remain safe, supported, and independent at home. This role is hybrid, based in Bernalillo County with 75%+ of your time spent in the field developing the market and driving new business. Compensation includes base salary plus uncapped commission, with expected annual OTE of $182,700–$203,000. If successful, you will: - Deliver sustainable growth in hours, revenue, and client retention. - Build a strong, self-generated referral pipeline and improve conversion through start of care. - Run a reliable, high-quality local operation. - Develop an accountable, capable territory team. - Improve how Honor operates by turning market insight and data into better playbooks. You will do this by: - Owning the territory P&L, priorities, and business performance. - Personally driving local business development: building healthcare and community partnerships, generating referrals, and owning the sales cycle from lead generation through conversion. - Leading day-to-day operations across client service, scheduling, and care delivery, with a focus on client experience and execution quality. - Managing and developing the local team, setting a high bar for ownership, performance, and accountability. - Using data and firsthand market knowledge to diagnose problems, prioritize action, and improve results. - Building the operating rhythms, reporting, and playbooks that make strong performance repeatable. What you'll bring: - Experience: 7+ years of experience building and scaling operations, with direct ownership of frontline teams or service delivery. - Experience succeeding in an ambiguous, early-stage, or 0-to-10 environment,where growth requires experimentation, sound judgment, persistence, and a willingness to build without an existing playbook. - Experience managing people to measurable business results. - Ability to spend four to five days per week in the field. Competencies: - Operational Horsepower & Execution: Thrives in a fast-changing environment, personally driving a high volume of work with organization and discipline. Solves problems hands-on in the moment, then builds scalable solutions. - Data Orientation & mindset: Uses data, dashboards and root-cause analysis to diagnose performance gaps and prioritize actions. Will do the math to understand the impact of potential actions. - People Leadership (Player-Coach): Leads frontline teams through coaching, accountability, and hands-on support,driving high performance through clarity, consistency, and modeling the work. - Mission & Motivation Fit: Genuine motivation for Honor's mission and serving older adults; demonstrates resilience, empathy, and commitment to people-first care ## Skills ### Required - Operational Horsepower & Execution - Data Orientation & mindset - People Leadership (Player-Coach) - Mission & Motivation Fit --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/honor/jobs/8832087002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)