# New Business Commercial Account Handler **Company**: Howden **Location**: Caterham **Work arrangement**: hybrid **Category**: Insurance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Caterham/New-Business-Account-Handler---Commercial---Schemes_R0019407-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_45617946-99f ## Description We are seeking an ambitious New Business Commercial Account Handler to join our SME team in Caterham. As a global insurance group, Howden has a strong reputation for collaboration and inclusion. You will be part of a team dedicated to providing outstanding service to clients, promoting personal and professional growth. **Responsibilities** - Assist in achieving Group/Division client New Business sales targets by providing an excellent level of service - Undertake market exercises to establish most competitive terms available - Produce and issue professional summaries and reports using Howden templates - Issue renewal documentation in line with contract certainty - Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures - Prioritise and handle all work promptly and accurately - Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards - Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system - Produce accurate and professional documentation at all times using relevant Howden templates - Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums - Actively cross-sell products from other Divisions - Refer all queries that fall outside own experience, knowledge and authority to senior staff **Knowledge** - Knowledge of Commercial Insurance and the CII’s Code of Ethics and GDPR within a sales environment **Skills** - Accuracy and attention to detail - Ability to process work quickly and efficiently - Ability to prioritise work and meet deadlines - Excellent client service skills - Good negotiation and broking skills - Excellent oral and written communication skills - Ability to gather and analyse information from the client - Ability to identify and respond appropriately to an individual client’s level of understanding - Ability to persuade and influence others **Qualifications** - GCSE Maths and English (or equivalent) - Certificate in Insurance (desirable) **What do we offer in return?** A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: - Our successes have all come from someone brave enough to try something new - We support each other in the small everyday moments and the bigger challenges - We are determined to make a positive difference at work and beyond ## Skills ### Required - Commercial Insurance - CII’s Code of Ethics - GDPR - sales - client service - negotiation - broking - communication - administration - Acturis ### Nice to have - Certificate in Insurance --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Caterham/New-Business-Account-Handler---Commercial---Schemes_R0019407-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)