# Engineering Lead - Support Squad (Wise Assistant Platform)

**Company**: Wise
**Location**: Budapest
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Wise/744000152160619-engineering-lead-support-squad-wise-assistant-platform-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_454ae682-dab

## Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

You will join the Wise Assistant team, which is building a conversational AI that will become a central interface for managing money on Wise. This is a super visible and highly ambitious AI project. The team is at the forefront of applied AI at Wise, automating 40% of customer support chats with LLMs, and pushing further with voice automation, agentic AI, and becoming the conversational operating system at Wise.

As an Engineering Lead, you will:

- Lead a small, senior engineering team building production LLM systems

- Shape the technical vision for AI at Wise: architecture, evaluation, and integration of the latest research into production

- Partner closely with embedded Data Science, PM, Analyst, and Prompt Engineering functions

- Stay close to the latest tech, working hands-on on system design and architecture

- Be a thought leader on AI engineering at Wise

We're people building money without borders , without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

## Skills

### Required
- LLMs
- AI engineering
- system design
- architecture

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000152160619-engineering-lead-support-squad-wise-assistant-platform-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)