# Sales Enablement Engineer

**Company**: Ansys, Part of Synopsys
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Salary**: $40,000-$60,000
**Category**: Sales
**Industry**: Technology

**Apply**: https://careers.synopsys.com/job/canonsburg/-/44408/103079082288?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/sales-enablement-engineer-45374ec2-0d5/

## Description

We are seeking a highly motivated, detail-oriented professional to join the Ansys Customer Excellence (ACE) Worldwide Operations team. As a Sales Enablement Engineer, you will play a crucial role in driving operational excellence and customer satisfaction.

Responsibilities:

- Perform daily operational tasks related to customer support, training, and consulting

- Independently manage customer support cases, logging issues and enhancement requests

- Coordinate public and private training courses, including instructor allocation and logistics management

- Support consulting processes by setting up projects and ensuring compliance with export regulations

- Collaborate with regional and global teams to maintain consistent, high-quality customer service

- Proactively contribute to process improvement initiatives and participate in internal projects

- Assist with special projects, such as process enhancements and system updates

- Generate and maintain operational reports, statistics, and metrics using Excel or other analytics tools

- Provide translation of customer-facing materials into local languages, as required

The Impact You Will Have:

- Enhance operational efficiency and productivity for global sales and business teams

- Drive high levels of customer satisfaction by ensuring timely and effective case resolution

- Facilitate seamless training and consulting experiences for customers and internal stakeholders

- Support compliance and proper classification of projects, ensuring adherence to export regulations

- Promote collaboration and alignment across regional and global teams for consistent service delivery

Requirements:

- Associate’s or Bachelor’s degree in Business Administration, Operations, or related field

- 3+ years of experience in an administrative role within a corporate setting

- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

- Excellent interpersonal and communication skills, with proficiency in both written and spoken English

- Ability to work both independently and collaboratively to drive improvements and elevate customer satisfaction

Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.

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## Skills

### Required
- Microsoft Office Suite
- Business Administration
- Operations
- Communication

### Nice to have
- database/CRM systems
- Salesforce
- multicultural customer support

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Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/canonsburg/-/44408/103079082288?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)