# Systems Analyst, Payments

**Company**: Ampol
**Location**: Alexandria, New South Wales
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Ampol/6000000001432706-systems-analyst-payments-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_452c89ef-594

## Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a Systems Analyst, Payments, you will play a critical role in the effective operation of core retail applications, with a specialised focus on In-store and Outdoor Payment Terminal (OPT) platforms, payment processing services, and associated integrations.

Key Responsibilities:

- Act as the technical SME for Ampol's payment ecosystem, including Outdoor Payment Terminals (OPT), payment terminals, payment gateways, POS integrations, and related downstream systems.

- Perform hands-on system analysis, configuration, testing, certification, troubleshooting, and deployment activities across payment platforms.

- Investigate and resolve complex payment, transaction, integration, and production support issues, acting as the key escalation point for technical incidents and defects.

- Support project and enhancement delivery through requirements analysis, solution validation, test planning, pilot execution, store implementations, and production releases.

- Build and maintain strong working relationships with vendors, operational teams, and technology stakeholders to support service delivery, issue resolution, and successful project outcomes.

- Administer and maintain Jira backlogs, user stories, defects, workflows, technical documentation, and support artefacts while identifying opportunities for automation, simplification, and continuous improvement.

Qualifications & Experience:

- Proven hands-on experience supporting payment systems in retail environments, including Outdoor Payment Terminals (OPT), payment terminal estates, POS systems, and payment processing platforms.

- Strong understanding of payment transaction flows, EFTPOS and scheme card payments, acquirer integrations, payment gateways, settlement processes, and associated troubleshooting techniques.

- In-depth knowledge of AS2805 standards, PCI DSS requirements, payment security controls, encryption technologies, and industry best practices.

- Demonstrated experience performing system configuration, testing, certification, defect analysis, production support, pilot implementations, and solution validation activities.

- Strong working knowledge of Jira, including backlog management, user story creation, defect tracking, workflow administration, sprint support, reporting, and Agile delivery practices.

Benefits:

- Competitive total remuneration, including base salary, performance incentive, employee share offers, and 25% discount on Fuel for two privately used cars.

- Flexible hybrid work arrangements.

- Internal recognition platform.

- Career development and learning opportunities, including LinkedIn Learning.

- BabyCare Package.

- Novated Lease options.

- Employee Share Scheme.

- Access to Ampol's Benefits & Recognition platform.

- Paid volunteer day.

## Skills

### Required
- payment systems
- retail environments
- EFTPOS
- AS2805 standards
- PCI DSS requirements
- Jira

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ampol/6000000001432706-systems-analyst-payments-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)