# Account Executive **Company**: Howden **Location**: Maidstone **Experience**: senior **Job type**: full-time **Category**: Insurance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Maidstone---Horizon-House/Account-Executive_R0020013-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_451e419a-5ce ## Description Howden is seeking a dedicated Account Executive to join our Commercial Schemes team in Maidstone. The role involves managing a renewals book of business in our Motor Trade team. The Account Executive is responsible for developing and maintaining strong relationships with a portfolio of Motor Trade clients, providing a proactive, professional and high-quality service throughout the insurance lifecycle. **Key Responsibilities** **Client Relationship Management** - Build and maintain strong, long-term relationships with a portfolio of Motor Trade clients. - Act as a key point of contact and take ownership of the overall client relationship. - Develop a detailed understanding of each client's business, operations, risks and future plans. - Maintain regular contact throughout the policy year and provide a proactive rather than purely renewal-led service. - Conduct client meetings, including face-to-face meetings where appropriate. - Ensure agreed actions and commitments are followed through and clearly documented. **Renewal Management** - Proactively begin the renewal process and arrange and prepare for pre-renewal client meetings. - Review the client's circumstances, claims experience, existing programme and any material changes to the business. - Develop an appropriate renewal strategy with Account Handlers and other relevant colleagues. - Liaise and meet with insurers as required to achieve suitable renewal outcomes. - Present renewal terms and recommendations clearly and professionally to clients. - Maintain oversight of the renewal through to completion, ensuring agreed actions and deadlines are met. **Claims** - Maintain awareness of significant or ongoing claims affecting clients within the portfolio. - Work collaboratively with Claims Handlers and ensure appropriate communication between the client and internal teams. - Ensure claims experience is considered as part of the renewal strategy. - Keep clients appropriately updated on matters affecting their insurance programme. **Growth & Business Development** - Identify opportunities to grow existing client relationships through additional products, services and appropriate cross-selling. - Proactively identify referral opportunities across the wider business. - Develop relationships that can generate new business opportunities. - Build a strong professional network and represent the business positively with clients, prospects and insurers. **The successful candidate will have:** - Minimum of 5 years commercial insurance experience - Must be working or worked in a similar role previously - Excellent client relationship and communication skills. - Strong organisation and time-management skills. - A proactive and commercially focused approach. - Confidence conducting client and insurer meetings. - Strong negotiation and influencing skills. - Ability to understand a client's business beyond their immediate insurance requirements. - Strong attention to detail and record keeping. - A collaborative approach to working with Account Handlers and other internal teams. - A strong focus on client retention and service. - Confidence identifying growth, referral and cross-selling opportunities. **What do we offer in return?** A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: - Our successes have all come from someone brave enough to try something new - We support each other in the small everyday moments and the bigger challenges - We are determined to make a positive difference at work and beyond For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - commercial insurance - client relationship management - renewal management - claims handling - growth and business development --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Maidstone---Horizon-House/Account-Executive_R0020013-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)