# Small Format Team Leader **Company**: Target **Job type**: full-time **Salary**: $21.25 - $36.15 per hour **Category**: Retail **Industry**: Retail **Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/211-King-St-001-CharlestonSC-29401-3128/Small-Format-Team-Leader_R0000475327?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_450fffa2-1ca ## Description The starting pay range for this position per hour is $21.25 - $23.25, with a full pay range of $21.25 - $36.15 per hour. As a Small Format Team Leader at Target, you will play a crucial role in delivering an exceptional guest experience. Your responsibilities will include: - Consistently delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience - Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations - Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments - Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution - Understanding sales goals, planning daily/weekly workload with guidance from direct leader, and executing the same to deliver on department and store sales goals and guest engagement - Demonstrating a service culture that prioritises the guest service experience - Enabling a consistent experience for guests by ensuring product is in stock, available, accurately priced and signed on the sales floor - Being an expert of operations, accuracy, process and efficiency - Managing incoming and outgoing products, maintaining stock levels, ensuring inventory accuracy, and executing product arrangement, pricing and promotional signing processes for assigned department(s) - Assigning daily tasks to team members based on planned workload and guest traffic patterns - Helping lead team members in department(s) in the backroom and sales floor areas, reviewing all reporting to identify gaps and developing a plan to resolve - Enabling efficient delivery to guests by leading pick, pack and ship fulfilment work - Evaluating candidates for open positions and developing a guest-centric team - Participating in team onboarding and learning - Closing knowledge and skill gaps through training and experiences - Establishing clear goals and expectations and holding team members accountable to expectations - Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences - Always demonstrating a culture of ethical conduct, safety and compliance - Leading and demonstrating a safety culture through modelling and recognising safe behaviours - Modelling the execution of physical security processes to enhance the in-store security culture - Supporting merchandise protection strategies across the total store - Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning - Following all safe and secure training and processes as a key carrier - Regularly assuming store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts - Addressing all store emergency and compliance needs - Supporting guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) To be successful in this role, you should have: - Previous retail experience, although not required - Leadership skills to lead and hold others accountable - Ability to learn and adapt to current technology needs - Effective communication skills - Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed - Welcoming and helpful attitude towards all guests and other team members - Access to all areas of the building to respond to guest or team member issues - Ability to interpret instructions, reports and information - Accurately handling cash register operations as needed - Climbing up and down ladders - Scanning, handling and moving merchandise efficiently and safely - Flexible work schedule, including nights, weekends and holidays - Reliable and prompt attendance necessary Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. ## Skills ### Required - leadership - communication - problem-solving - time management - adaptability ### Nice to have - retail experience - technology skills --- Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/211-King-St-001-CharlestonSC-29401-3128/Small-Format-Team-Leader_R0000475327?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)