# Temporary Trainee Manager - 32 Hour - *Internal Only*

**Company**: Lush
**Location**: Crawley
**Work arrangement**: onsite
**Job type**: temporary
**Salary**: £24,680
**Category**: Retail
**Industry**: Retail

**Apply**: https://lush.pinpointhq.com/en/postings/9dc46853-ff6a-49a9-978e-8d96e2820f3d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_44f015a1-c63

## Description

This is currently an internal-only role. As a Trainee Manager at Lush, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences.

You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience.

Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations.

Key Responsibilities:

- Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.

- Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.

- Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.

- Leading a management team to help you achieve the store's top-box goals.

- Delegating to your management team in order to achieve the needs of the customer and the store.

- Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.

- Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.

- Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.

- Develop relationships within your local community to enhance your customer's experience when they come into your store.

- Actively engage in personal development by utilizing training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.

- Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day.

- With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.

Benefits:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Discretionary and profit-based bonus

- Pension scheme

- Day off for weekday birthdays

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)

- Enhanced paternity leave

- Flexible working

- 10% Employee Owned

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/9dc46853-ff6a-49a9-978e-8d96e2820f3d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)