# Business and Technology Intern: Live and VIP Product

**Company**: Electronic Arts
**Location**: Austin, Texas
**Work arrangement**: hybrid
**Job type**: internship
**Category**: Product Management
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/en_US/careers/JobDetail/Business-Technology-Efficiency-Intern-Summer-2027/216186?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_44e47fe5-ae1

## Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Business and Technology Intern will report to the Director, Product Management, Live Fan Care. You will deliver a project focused on identifying and prioritizing opportunities to leverage Artificial Intelligence (AI) across Fan Care to improve fan experiences, advisor effectiveness, and operational efficiency. You will work with cross-functional teams to evaluate potential AI use cases, assess their business value and feasibility, and develop recommendations to inform future AI investments.

Responsibilities:

- Research and assess potential AI use cases across Live Fan Care, identifying opportunities to improve fan experience, advisor productivity, and operational performance.

- Collaborate with cross-functional teams to understand business needs, existing AI capabilities, and opportunities for innovation.

- Develop a prioritization framework to evaluate AI opportunities based on fan value, business impact, technical feasibility, cost, and potential return on investment.

- Develop and present a recommended shortlist of AI opportunities, including expected benefits, key considerations, and recommendations for future exploration or investment.

Qualifications:

- Currently enrolled in a Bachelor's Degree granting program in Business, Computer Science, Information Technology, Data Analytics, or a related field with an anticipated graduation date no earlier than December 2027.

- Interest in Artificial Intelligence, emerging technologies, and their application to business problems.

- Experience researching, analyzing information, and developing data-informed recommendations.

- Strong communication, problem-solving, and collaboration skills.

Suggested final deliverable: An AI Opportunity Assessment & Prioritization Framework, including an inventory of potential use cases, a weighted evaluation scorecard, and a recommended shortlist of opportunities for Fan Care leadership consideration.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.

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## Skills

### Required
- Artificial Intelligence
- Business
- Computer Science
- Information Technology
- Data Analytics

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/en_US/careers/JobDetail/Business-Technology-Efficiency-Intern-Summer-2027/216186?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)