# IT Infrastructure Core Service Manager

**Company**: Howden
**Location**: London
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/IT-Infrastructure-Core-Service-Manager_R0020153?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/it-infrastructure-core-service-manager-44d2b402-33e/

## Description

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance.

This role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management.

**Key Responsibilities:**

- Manage the outsourced managed service provider (MSP) delivering core infrastructure and cloud services

- Coordinate dependencies with workplace, application and security teams

- Retain internal ownership of service outcomes, priorities, risks and escalations

- Use technical expertise to challenge proposals and assure delivery

**Requirements:**

- Demonstrable experience managing outsourced infrastructure services or an MSP relationship

- Strong understanding of Microsoft Azure and hybrid infrastructure services

- Ability to govern core hosting, compute, storage and virtualisation services

- Strong understanding of Active Directory, DNS, DHCP, Group Policy and Microsoft Entra ID

- Experience assuring provider delivery of monitoring, patching, vulnerability remediation, configuration management and technology lifecycle plans

**Desirable Experience:**

- Good knowledge of Windows Server 2025 and 2022

- Experience with supported server virtualisation platforms such as Nutanix & Microsoft Hyper-V

- Experience automating administration with PowerShell and Microsoft Graph

- Knowledge of identity platforms such as Microsoft Entra ID

- Understanding of current ITIL practices

**What We Offer:**

[Information not provided]

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Azure
- Hybrid infrastructure services
- Active Directory
- DNS
- DHCP
- Group Policy
- Microsoft Entra ID
- Service management
- Technical assurance

### Nice to have
- Windows Server 2025
- Windows Server 2022
- Nutanix
- Microsoft Hyper-V
- PowerShell
- Microsoft Graph
- ITIL practices

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/IT-Infrastructure-Core-Service-Manager_R0020153?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)