# Sales Operations Specialist

**Company**: Porsche
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $73,000-$83,000
**Category**: Sales
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q40993

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=20381
**Canonical**: https://yubhub.co/jobs/job_4457f0ec-04c

## Description

The Sales Operations Specialist will play a crucial role in Sales, as part of the Planning & Reporting team, overseeing the entire order process, starting from the moment the vehicle is configured to its handover to the customer. Primary responsibility will be to ensure a seamless and efficient vehicle order process. This entails maintaining databases and tools, closely monitoring vehicle orders, and providing continuous training to importers on our order management systems.

Responsibilities:

- Spearhead the vehicle order process and ensure seamless tracking of orders throughout the supply chain, diligently following up on orders and ensuring accurate data entry within strict deadlines.

- Establish and maintain direct communication channels with importers and the headquarters in Germany to address any inquiries pertaining to vehicle orders in the system.

- Project owner of order management and logistic systems for both regional office and importer network, providing support, direction and management as needed.

- Ongoing management and development of system sales processes to ensure all markets are ready and able to complete vital business functions (CRM systems, Warranty Systems, PPN, etc.)

- Creation and management of Dealer/Importer structure in PPN and Sales related systems.

- Communication with other teams regarding product launches and market events, system support, and cross-department planning.

- Oversee, review, and classify importer orders and monitor the progress of all vehicles along the entire value chain from order to delivery.

- Facilitate efficient processing, payments, and communication along the entire logistics chain from factory to markets for timely delivery in the markets.

- First level of support for all order management, logistic and payment related sales operations (Regional office, importer, dealer, and HQ communication).

- Aid in the planning of sales conferences and presentations as necessary.

Qualifications:

- Bachelor's degree preferred in international business, logistics management, or other relevant field.

- 2+ years working experience in multinational companies, luxury/automotive industries preferred.

- Operations and international business culture experience, with prior exposure to Latin America highly preferred.

Skills:

- Exceptional verbal and written communication skills, enabling effective and clear expression of ideas and information, and maintaining strong rapport with stakeholders.

- Fluent in English and Spanish. Proficiency in German is an additional asset.

- Demonstrates adeptness in multitasking and project management, effectively handling multiple tasks simultaneously.

- Highly organized with strong attention to detail.

- Self-motivated and capable of working autonomously without constant supervision.

- Adaptable in setting and meeting strict deadlines, consistently delivering results within specified timeframes.

- Skilled in delivering compelling presentations and proficient in data management.

- Creative and analytical thinking skills.

- Computer proficient (Word, Excel, PowerPoint, database software)

Percentage of required travel: 10%

## Skills

### Required
- verbal and written communication skills
- multitasking and project management
- exceptional organizational skills
- data management
- computer proficiency

### Nice to have
- fluent in English and Spanish
- proficiency in German
- creative and analytical thinking skills